I will start by saying I never even had to set foot into this hotel to realize that it was an absolute dump. I called one morning to set a reservation and the front desk staff person that answered the phone answered by just saying "motel," and we were off and running from there. I asked about making a reservation, it just felt like the person on the other end of the phone was yelling at me... because she was unable to help me. I was really shocked to find out that was my fault. Then she hung up on me. Great! Then I make the mistake of calling them back instead of just going on to the next hotel. And that just gave this angry front desk lady a second opportunity to both yell at and hang up on me. At that point I realized if this is how you treat your guests, I don't want to be one. Thanks but no thatnks, I will pass on Town and Country Motel EVERYTIME!
Location: United States > Michigan > Lansing
Ranked #19 of 23 hotels in Lansing