I expected more from the Fairfield/Marriott chain. This one is disappointing. We stayed here for an overnight on our way elsewhere. Checkin was quick and the front desk staff person was courteous. I was told that they had recently had an act of vandalism in the hotel which resulted in half of their rooms being flooded out and rendered unusable. They were still in the act of cleanup. Because of this, the hotel wasn't up to it's usual standards. There was plastic hanging in the hallway and fans blowing. As this was an act outside the scope of their control, I don't hold this against them. I was also told that their rooms were newly renovated. The smell of newness was evident in the place

The beds that we collapsed into were very comfortable and we slept well despite being able to hear the person in the adjoining room snore quite loudly.

In the morning, I was dismayed to observe some cleanliness issues despite a renovation that was completed mere weeks ago. I'm thinking the renovation in the rooms entailed new carpeting, paint, and other decor issues. There was something brown smeared on the control cover of the HVAC unit in the room. In the bathroom, the flush handle was not attached to the toilet tank and was just hanging there, and there was black fuzzy mold growing in the corner of the bathtub. YUCK! Maintenance and housekeeping apparently aren't high on the renovation list. These things are unacceptable and show a lack of attention to detail.

They do have a breakfast which we did not avail ourselves of and a swimming pool which was also closed due to the flooding.

I stayed at the Fairfield Inn, Kalamazoo, MI for 2 nights earlier this week. The room was clean and tidy. The breakfast was good. I must mention the front office staff Brittney was very cheerful and helpful. She had all our check in formalities sorted out in seconds. The girl managing the breakfast too was very swift and friendly. Brittney at the front office was very well informed and recommended a great place for dinner. Overall a good hotel with great assets (their employees).

Bathroom floor filthy around molding,Hall carpeting appeared looked like a dead animal was killed on it and dragged down the hall. Pool was cloudy and green. Ice machine was empty entire weekend. Only a few towels if any in pool area. Pool furniture was trashed and falling appart. Not recommended for humans.

We had high hopes for this hotel as it was the first on our trip to the east. Our initial impression of the hotel was a 10 minute wait at the front desk while no one was present. There was a sign that said they were helping another guest, so I am not sure where the lady was. When she did show up, she was helpful and kind.

The new king bed rooms were nice, but whoever laid out the floor plan must never stay at a hotel. The large couch is placed on the same side of the room as the television. I ended up sitting in the office chair, but considered moving the couch all night. The couch is a pull out, but unfortunately they failed to provide bedding. I went down to the front desk to get some bedding, and that was an interesting adventure. There was a kid and some lady in the lobby right in front of the front desk that had some interesting issues. He was telling this lady that he was going to call the cops cause his mom was tripping on something. The lady at the front desk was talking with two other folks, but immediately said "How can I help you?" to me. I got my bedding and hauled out of there.

Talking about the rest of the stay. The bathroom is very darkly lit, but was clean. The room and bed were very nice. The pool was cold and they must have taken out the hot tub. There is an area for it, but no hot tub. The pool was quite cold.

I really was unimpressed with the hotel. There were a number of nice things. The placement near I94 was great and easy to access. The new improvements were nice. The lady at the front desk (when I could find her) was helpful. Everything seemed clean. Our stay was fine, but nothing to write home about.