We had high hopes for this hotel as it was the first on our trip to the east. Our initial impression of the hotel was a 10 minute wait at the front desk while no one was present. There was a sign that said they were helping another guest, so I am not sure where the lady was. When she did show up, she was helpful and kind.
The new king bed rooms were nice, but whoever laid out the floor plan must never stay at a hotel. The large couch is placed on the same side of the room as the television. I ended up sitting in the office chair, but considered moving the couch all night. The couch is a pull out, but unfortunately they failed to provide bedding. I went down to the front desk to get some bedding, and that was an interesting adventure. There was a kid and some lady in the lobby right in front of the front desk that had some interesting issues. He was telling this lady that he was going to call the cops cause his mom was tripping on something. The lady at the front desk was talking with two other folks, but immediately said "How can I help you?" to me. I got my bedding and hauled out of there.
Talking about the rest of the stay. The bathroom is very darkly lit, but was clean. The room and bed were very nice. The pool was cold and they must have taken out the hot tub. There is an area for it, but no hot tub. The pool was quite cold.
I really was unimpressed with the hotel. There were a number of nice things. The placement near I94 was great and easy to access. The new improvements were nice. The lady at the front desk (when I could find her) was helpful. Everything seemed clean. Our stay was fine, but nothing to write home about.
- Official Description (provided by the hotel):
- At Fairfield Inn you can count on a friendly welcome, a clean and comfortable room, great features, amenities and service that will make you want to return. And we'll help you get started each day with a free continental breakfast. ... more less
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- Also Known As:
- Fairfield Inn Kalamazoo West Hotel Kalamazoo
- Fairfield Kalamazoo
- Kalamazoo Fairfield Inn