This is a very unimpressive hotel experience. The room is incredibly small to begin with, but is made worse by being stuffed with dated and shabby oversized furniture. It makes it difficult to know if it is dirty or just old. The only place large enough to open a small suitcase is on the bed. We are staying only because every other hotel in Kalamazoo is booked. Normally Marriott hotels are very nice though I guess that does not span across all their brands.

We stayed here mid-May during a conference with my husband and 3-year old. I made the reservation online via Discover Kalamazoo and requested a two-queen room which was confirmed; however, upon check-in we discovered we got a king-room, which would not have worked for the three of us. The front desk was very helpful and switched us over immediately--they only had a handicapped room with queen beds, which was working great for us. The lobby is lovely, albeit a bit small, but they had fresh cookies and fruit out as a welcome snack which my daughter really appreciated. They are also currently doing some room and corridor renovatios to replace some of the more worn decor, so heads-up to those who recently experienced some outdated or old carpets etc.
It's located very conveninetly for the highway just off I-94--was a bit far from our conference location compared to other hotels they recommended, but since we had a car, no issues there. And I got my Marriott points this way...
I happen to be a fan of hard mattresses so I had no problems sleeping at night--you might consider that when you book here, the Marriott beds are noticeably harder than the Hilton ones (say, compared to an Embassy bed with its pillowtop sinking under you like a featherbed, this might be kind of a surprise). The bathroom was spacious and the water pressure great.
The breakfast is excellent, a lot of healthy items with different types of yogurt, fresh fruit, juices etc., apart from toast and muffins and waffles. I just wish they had jams without HFCS, but that's really nitpicky at a Fairfield- I'd have asked at a Courtyard, but you know to pick your battles.
The staff is excellent, everyone's friendly and very helpful-always smiling and greeting us as we returned at the end of a long day.
All in all, we had a really good time--even with the noisy family talking late into the night under our window one night, this was a great stay and we'll definitely return and reommend this property.

This hotel is a reasonable choice for a good night's sleep in the Kalamazoo area. It is conveniently located only a few miles from the city center, Western Michigan University, and Kalamazoo College, just off I-94. The beds and pillows are quite comfortable. The complimentary breakfast is adequate. The hotel has an indoor swimming pool and a small exercise room. The hotel is showing its age, but now in a remodeling project.

The room charge is very competitive, easily a better bargain than a "budget" hotel.

Stayed here and had booked several rooms for relatives for graduation recently. No one had any serious complaints but no one had any complements either. For a Marriott hotel it seemed a little bit worn like the carpets in the hallways. The rooms were fine as well as the bathrooms and the staff was very helpful. It was a bit noisy. It seemed like there was something they could have done with the doors to soundproof better (heard voices very easily in the hallway from two rooms) and if you have a room on the side of the hotel near the freeway it is very close and the sound of passing trucks is noticeable.

The breakfast bar was about what you would expect for an economy hotel, cereal, yogurt, decaf and regular coffee, bagels, and plastic like apples and bananas. There was only one juice offered (orange) and the dispenser was broken on both days we were there. The breakfast closed at 10:00 and despite many people still there they closed and locked it up pronto.

I would look somewhere else for a better value place if I stayed in Kalamazoo again but if I did have to stay here again it wouldn't mind too much if I could get a room on the south side.