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Quality Inn Kalamazoo: Traveler Reviews

2.0 of 5
3820 Sprinkle Rd, Kalamazoo, MI 49001
Hotel amenities
Quality Inn Kalamazoo
Ranked #26 of 31 hotels in Kalamazoo
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19 reviews from our community

    Trip type
Traveler rating
    2
    5
    5
    2
    5
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Dirty and old”
3 of 5 stars Reviewed October 20, 2012

This place looks like it hasn't been renovated since the 80s. I was here for the state tennis tournament and this hotel didn't contribute to the experience. The pool, although we didn't use it for this very reason, looked grimy. Who knows what else is nasty? The breakfast room, for sure. A mouse was found running around in there one night. If you didn't know, there's a great Raddison downtown. Stay there if you can.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyandotte, Michigan
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
“Newly redone room.”
4 of 5 stars Reviewed October 11, 2012

I stayed here on business. I had checked TripAdvisor first for reviews and noticed a lot of complaints about the smell of smoke. When I checked in, I advised the pleasant clerk that I don't like the smell of smoke. He gave me a room that was freshly painted with brand new carpet, drapes and bedding. My room was clean and fresh. I complimented the very nice maid in the hallway. They have a pool, I didn't use it. Breakfast comes with your stay. The breakfast area was very clean.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tinley Park, Illinois
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Agent behind the counter just mumbles when he talks to you!”
2 of 5 stars Reviewed October 8, 2012

Negative: Rude agent at the front desk, he wasn't helpful when I asked for restaurants, he mumbled and it was like you were putting him out. No hot water for morning shower and the bathroom was dirty. The pool is outdated and dirty with rusty doors. The hotel was the only one available and was expensive for what you get. Go down the street to a Marriot or Hampton Inn for $15 more.
Positive: There is a McDonalds across the parking lot for ok coffee and it is by the expressway for easy access.

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
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“Comfortable rooms, quiet and friendly”
5 of 5 stars Reviewed July 27, 2012 via mobile

We were very happy that the hotel was easy to find and the air conditioner worked well after a hot days running! The service was friendly, the room was a nice size, and everything was clean and modern feeling. I would definitely highly recommend staying here!

Stayed July 2012, traveled with friends
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Ask harmonyrunner about Quality Inn Kalamazoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orion, MI
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Horrible service - also charged for smoking when it was someone else”
1 of 5 stars Reviewed April 18, 2012

I just read the review from the person that was charged for smoking when it was someone else on their floor.SAME THING HAPPENED TO US IN JANUARY! I, too, disputed the charge, and Cusotmer service would not remove the charge. Jacuzzi tub was grimy, and i found mold in the coffee urn in the room. When i mentioned the coffee urn, the front desk person brought the housekeeper out into the lobby to reprimand her - AWKWARD. I would never stay here again. It was horrible

Room Tip: Stay somewhere else
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  • Stayed January 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
Ask Chris P about Quality Inn Kalamazoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Kalamazoo

Also Known As:
Kalamazoo Quality Inn
Address: 3820 Sprinkle Rd, Kalamazoo, MI 49001
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 31 hotels in Kalamazoo
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Indoor heated pool,complimentary breakfast,fitness room,wireless internet. ... more   less 
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Quality Inn Kalamazoo
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