Every time I come to Kalamazoo, this is the only hotel I choose to stay at. If there is any thing you need, all you have to do is ask. The staff exceeded my expectations. I stayed there last weekend and the guy that checked me in was EXTREMELY helpful and patient as he helped me through an issue with my credit card. I almost cried when it first declined, but with a smile and an adorable southern accent, he told me not to worry, he would try something else... and wouldn't you know it, it went through. The next day, I was delighted when he knocked on our door and asked if we needed anything. I was impressed by his politeness and we talked while he cleaned my room. He told me a story about when he was in the Army and it brightened my day. When someone goes out of their way to make you feel like one of a kind, it really means a lot.
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- Also Known As:
- Econo Lodge Kalamazoo
- Kalamazoo Econo Lodge