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Residence Inn Kalamazoo East: Traveler Reviews

3.0 of 5
1500 E Kilgore Road, Kalamazoo, MI 49001
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Residence Inn Kalamazoo East
Ranked #5 of 31 hotels in Kalamazoo
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64 reviews from our community

    Trip type
Traveler rating
    26
    24
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Date Rating
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“A nice place with the friendliest staff.”
4 of 5 stars Reviewed November 19, 2012 via mobile

We just completed a three week stay at this hotel and felt very welcomed. ALL staff were as nice as can be and very professional. Any one would be wise to hire these people as they know what the hospitality industry is about. No request was denied or went unfulfilled. The room was very large, well equipped and very comfortable and very clean. We felt like we were at home every day. The rooms are a bit tired with older furniture but still quite comfortible. We did not hear any road noise but one can hear people walking in the room above and water flushing. We had our two dogs with us and still felt welcomed. A reasonable pet fee is charged. There is a small pet relief area and the neighbourhood is good for dog walking. The location is very convenient to I94 and downtown Kalamazoo and a 3 minute drive to the airport. Breakfast is provided daily and on three nights of the week, a light but adequate dinner is provided in the lounge without charge. I stay over 150 nights per year in hotels and this one even though it is ageing is near the top. Stay here, you will like it!

Stayed November 2012, traveled on business
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Ask ZippyRoo about Residence Inn Kalamazoo East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Illinois
Top Contributor
62 reviews 62 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
“Large Rooms and Campus Layout But Showing Its Age”
3 of 5 stars Reviewed November 15, 2012

Stayed here numerous times over the last 3 years. For me, I like the odler style RI's with the campus building layout versus the newer "hotel style" properties. These properties also have much larger rooms than the new designs. I've consistemtly had good front desk and staff interactions, and the full breakfast is in line with what I get at other RI properties. Having said that, it's time for a remodel. When you combine the space of the older RI rooms with fresh fixtures, bedding and flat screen TV's you've got a winning combination.

Stayed June 2012, traveled on business
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Ask dave c about Residence Inn Kalamazoo East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Champaign, Illinois
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Very good value for the money”
4 of 5 stars Reviewed October 23, 2012

Since this hotel is aimed at long term stays, the rooms are very spacious, with a full kitchen, dishwasher, stove, microwave, etc. The staff was super friendly. The room we had needs a new carpet. The present one has stains. Other than that, there was nothing to complain about.

Room Tip: We used Priceline and got the room for $75. That's a bargain for the room we got.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask amishlaw about Residence Inn Kalamazoo East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
58 reviews 58 reviews
51 hotel reviews
Reviews in 50 cities Reviews in 50 cities
54 helpful votes 54 helpful votes
“No Wireless Internet, Rooms Not Clean”
2 of 5 stars Reviewed September 30, 2012

There are very few Pro's at this property but quite a few on Con's.

First, the front desk staff was friendly and polite upon arrival and made me feel welcome. I just wish the room I was assigned did the same.

The property is almost like an apartment complex like setup with several buildings with maybe 8 rooms per building. I was assigned a room in Building 13 which was a decent distance from the main office building. The first thing I noticed when entering the room was the smell of fried food that was cooked recently, it wasn't a good smell. After getting settled in a bit it was time for some work....well that didn't happen because there is limited wireless Internet at the property. I called the front desk and was told it was only available in certain buildings and in the main office building...not helpful for me!

I was surprised that the hotel didn't have wireless which had a known would have chose elsewhere since I work from a tablet and cannot just plug into the Internet.

Beyond the wireless Internet issues, the pillows and sheets had a musty smell, the toilet had a visible black mold ring around the rim and the room obviously wasn't cleaned very well from the previous several guest. Heavy soap scum and mold on the tiles in the shower, etc.

It is an older Residence Inn and once you stay in the updated versions it is very hard to go back to the old and having one this not clean on top of everything else was just a big turn off for me.

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask CCTVTrainer about Residence Inn Kalamazoo East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amherstburg, Canada
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
“Fantastic Hotel”
5 of 5 stars Reviewed September 13, 2012

EVerything was above expectations at this hotel. Service, decor and cleanliness was A1. The hotel room was immaculate and bed was extremely comfortable. Breakfast offered as part of the room package at other hotels were sometimes just adequate but this breakfast had great choices and quality. The only thing that may not appealing is the pool is outside which was perfect for our time spent since it was incredibly hot but would be missed in cooler weather by not being enclosed. It was a very nice experience staying at this hotel.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ALMAR1988 about Residence Inn Kalamazoo East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Kalamazoo East

Also Known As:
Residence Inn Kalamazoo East Hotel
Residence Inn Kalamazoo East Hotel Kalamazoo
Residence Inn Kalamazoo
Kalamazoo Residence Inn
Address: 1500 E Kilgore Road, Kalamazoo, MI 49001
Phone Number:
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Kalamazoo
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Relax at the “NEWLY RENOVATED” Residence Inn Kalamazoo, your home away from home. The newly renovated guest rooms achieve an extraordinary balance of comfort and function with the fully equipped Kitchen areas and complimentary hot breakfast buffet. Ideal for families or VIPs, these newly restyled guest rooms offer the space and amenities you require when traveling for a long period of time or just a short trip. ... more   less 
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