Rooms are in dire need of reno's. The carpet feels dirty underfoot (wore my slippers after that!) and wallpaper is peeling and has been patched in many places. There was a bag taped around the shower head (?!). The bathroom fixtures could have been wiped better and we didn't want to touch the light switches or hairdryer. We wanted to go in the pool but it was murky (the hot tub too) and I couldn't bring myself to go in. Not one other person was in there either. We didn't pay a lot for our room though (under $80) so it's what I come to expect from that price range.
That being said. The front desk girl was awesome even though it was only her second day. She was a bit slow and didn't know everything but her friendly attitude made up for that. Not sure why she was working alone though. She really should have had someone to help her.
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- Also Known As:
- Best Western Hospitality Hotel Kalamazoo
- Best Western Kalamazoo
- Kalamazoo Best Western