Can not recommend and will Never stay again! According to locals this is owned by a foreign family that seems to all live there. Best Western should be getting away from this one, as this hotel does not measure up to their new standards. The female desk clerk needed proper dress wear and an attitude check. The manager was almost as bad but did try to fix things, however, after all of the attitude and rudeness, it just left us with a bad experience. There was a shooting in the lobby in February that left a man dead. I don't know if that had anything to do with the hotel or if it was coincidence, however, this kind of thing is rare and so I would just stay away.This hotel needs a lot of work all the way around!!!
If it's about the money I would even stay at the Red Roof across the street, which I have. Nothing frilly but clean and a bed.
Otherwise, Battle Creek has a Best Western that is up to the Best Westerns new standards and I would drive the extra 15 minutes to stay there and pay a little more!
- Also Known As:
- Best Western Hospitality Hotel Kalamazoo
- Best Western Kalamazoo
- Kalamazoo Best Western
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