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“Casual comfort” 4 of 5 stars
Review of TownePlace Suites Kalamazoo

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TownePlace Suites Kalamazoo
2.0 of 5 Hotel   |   5683 South 9th St, Kalamazoo, MI 49009   |  
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Ranked #9 of 32 Hotels in Kalamazoo
Grand Ledge, Michigan, United States
Top Contributor
76 reviews 76 reviews
15 hotel reviews
Reviews in 39 cities Reviews in 39 cities
16 helpful votes 16 helpful votes
“Casual comfort”
4 of 5 stars Reviewed May 13, 2013

My husband and I stayed here for two nights and we were very comfortable. The staff are young and very casual and very pleasant. There is no lobby, the check-in area is tiny and congested and the breakfast area is very small but our 3rd floor suite was spacious. The bathroom space was small but functional. Overall, we would pick this hotel again.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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105 reviews from our community

Traveler rating
    55
    26
    17
    4
    3
See reviews for
51
17
6
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Whitelaw, Wisconsin
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 7, 2013

Great place for visit with children. Plenty of outdoor/green space to play outside. Nice warm pool area with none slip deck, another plus with kids. Very attentive staff, from front desk, breakfast matron, to housekeeping staff. Large, spacious rooms with a firm comfortable mattress with your choice of pillows, feather or foam. Breakfast has a nice variety of healthy choices. The only negative I have, and the reason I gave an average for cleanliness, is that they allow smokers right outside the main entrance and there are cigarette butts all around the entrance, very unsightly!

Room Tip: Top floor, it felt we had someone jumping on our heads most of our stay.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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chicago
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed May 6, 2013

I am a Marriott PLATINUM member...... so be careful - this is how they treat me.

i checked in friday nite at 1130pm.... and the room was dirty! blankets on couch and bed, pillows tossed about..... someone had partied in there BEFORE i arrived!

i called the front desk.... the moved me to a new room..... it was dirty too! dirty kleenex and cardboard remnants..... etc.

DO YOU KNOW HOW BAD THIS IS!? checking into a DIRTY room? not hidden dirt - i mean SOMEONE HAS BEEN IN HERE DOING SOMETHING DIRT and MESS.

NOT A GOOD PLACE in my opinion....... made me VERY NERVOUS.

  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Grange, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 22, 2013

Really great location and outstanding staff! James at the front desk handled my reservation and bereavement rate with professionalism and compassion. Excellent room and free access to a really nice health club that is 5 minutes away. I highly recommend this hotel.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Clemente, California
Top Contributor
70 reviews 70 reviews
46 hotel reviews
Reviews in 47 cities Reviews in 47 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed April 14, 2013

Stayed one night with my family. It was just like all the other newe Town Place Suites that I have stayed. in. Clean with all the modern ammenities. Breakfast was simple but adequate. I wouldn't hesitate to stay again. I liked the quiet location just outside of town.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 29, 2013

This place is amazing. After a long ride in the car we were more then happy when we arrived here. The facility is wonderful and I can not say enough about the staff. James was awesome, he went above and beyond to make us feel right at home. If you are traveling to Kalamazoo I highly recommend this place. Once again I want to personally thank the staff for making our stay that much more enjoyable. James Thank You!!

Room Tip: The place is wonderful you cannot go wrong.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2013 via mobile

I'm never disappointed when I stay here while I'm in Kalamazoo on business. Jenna is so kind & accommodating. She goes out of her way to make me feel welcome & comfortable. She has my bags waiting in the room for me when I arrive and knows my room preferences. I feel that the staff genuinely cares about my comfort. I will miss them when my business is complete in Kalamazoo.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Kalamazoo

Address: 5683 South 9th St, Kalamazoo, MI 49009
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Amenities:
Business Center with Internet Access Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#12 Business Hotel in Kalamazoo
Price Range (Based on Average Rates): $$
Hotel Class:2 star — TownePlace Suites Kalamazoo 2*
Number of rooms: 80
Official Description (provided by the hotel):
TownePlace Suites by Marriott offers extended stay travelers a comfortable home away from home, with features like full stainless kitchens, seperate bedrooms, 24 hour exercise facilities , 24 hour convenience mart, the Marriott Bed package, indoor heated pool, and deluxe continental breakfast. We are right on interstate 1-94 at exit 72 on the west side of Kalamazoo and recently opened 10/07. ... more   less 
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Also Known As:
Towneplace Suites Kalamazoo Hotel Kalamazoo

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