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“Microtel in Kalamazoo” 5 of 5 stars
Review of Microtel Inn & Suites by Wyndham Kalamazoo

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Microtel Inn & Suites by Wyndham Kalamazoo
2.0 of 5 Hotel   |   5597 S. 9th Street, Kalamazoo, MI 49009   |  
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Ranked #2 of 32 Hotels in Kalamazoo
Certificate of Excellence 2014
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651 reviews from our community

Traveler rating
    402
    190
    42
    11
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Any
English first
Richmond Hill
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 23, 2013

Easily accessible rooms, with a view to the parking lot (parked motorcycle in full view). The staff was highly accommodating in my needs, and really made it easy for me to appreciate their service. The rooms were extraordinarily clean and simple. The decor/styling was inviting and contemporary (colours/matching furniture/even a window bench). Plenty of plugs on the wall, the toiletries were just right, and in spite of not having an in-room fridge, I had absolutely no complaints about Microtel. I've stayed in other cities, and if there's a Microtel, it'l be one of the top 3 on my list. Breakfast was as expected, and served me well for my journey. Even WiFi was spot-on. This is not a budget-minded hotel, but it's neither the expensive top-end hotel either BUT you wouldn't know it by the efficiency of the staff and the comfort they put you i as soon as you walk in through the front doors. Bravo!

Room Tip: Top-notch hotel, just outside of the Kalamazoo. Quiet and away from the main interstate. Noise level...
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  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at Microtel Inn & Suites by Wyndham Kalamazoo, responded to this review, July 29, 2013
Thank you for choosing the Microtel Inn and Suites, Kalamazoo! This is a great review and it says a lot about my staff. They love what they do, and are very proud of this hotel. Thank you for taking the time to let them know what a great job they are doing!
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Hartland, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2013

Reviews of this hotel are spot on. This hotel was very clean & well decorated, as soon as I walked in I was happy. Staff was great at check in, and the value was amazing. Only issue was the breakfast...there wasnt any left! There was still an hour to go & the breakfast area was completely cleaned out, not even a slice of bread to toast ): I would still recommend the hotel highly, that's how happy I was with the actual room.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at Microtel Inn & Suites by Wyndham Kalamazoo, responded to this review, July 29, 2013
Thank you for choosing the Microtel Inn and Suites, Kalamazoo! Customer feedback is very important to us, and we like all kinds. Unfortunately, yes, on some of our busier weekends, it is very hard to keep up with the breakfast. We try to double order on the weekends we know we will be busy, but sometimes we just get cleaned out.
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DeLand
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 18, 2013

This deserves to be number one! Not only this hotel in great condition the General Manager Jason Pnacek went over and above to aid us in solving a problem with Priceline. He spent over on hour to fix the problem and comped part of our stay. THIS IS A HOTEL WITH GREAT MANAGEMENT AND IT SHOWS IN THE ENTIRE STAFF!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at Microtel Inn & Suites by Wyndham Kalamazoo, responded to this review, July 19, 2013
Thank you for choosing the Microtel Inn and Suites, Kalamazoo! No, I didn't go over and above. I did what was right. Myself and my staff are here to serve you, our guest. What the third party website did to you was wrong, and it's my job to make it right. When they tried to tell me it was my fault, I simply wouldn't take "no" for an answer (sometimes it's fun to let em' have it!). That is why I encourage all of my guests to call my hotel direct (269.353.3200), and avoid the hassles of online bookings. I can usually match almost any offer they are giving you. It was my pleasure helping you in that arduous ordeal, and can't wait until we meet again!

-Jason
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Additional Information about Microtel Inn & Suites by Wyndham Kalamazoo

Address: 5597 S. 9th Street, Kalamazoo, MI 49009
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #2 of 32 Hotels in Kalamazoo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Kalamazoo 2*
Number of rooms: 75
Official Description (provided by the hotel):
Enjoy modern comfort at an affordable rate at the Microtel Inn & Suites by Wyndham of Kalamazoo! Just off the I-94 and 131 interchange, our location is ideal for both business and leisure travelers in the Kalamazoo area. Comfortable guest rooms showcase pillowtop mattresses, in-room coffee makers, lighted work desks and flat screen HDTV's. Wake up to our expanded continental breakfast steps away from your room and connect to our free WiFi to plan your day in beautiful Kalamazoo. Lodging includes free parking, a 24-hour fitness center, complimentary guest laundry facilities, a business center as well as free calls within the continental United States. Our deluxe suite rooms offer all of the comforts of our standard rooms with the added luxury of a comfortable sleeper sofas, kitchenettes and separate areas for working and relaxing. Microtel Inn & Suites by Wyndham - Designed for a better hotel stay. **Handicap-accessible rooms available** ... more   less 
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