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“Gross Gross Gross” 2 of 5 stars
Review of Microtel Inn & Suites by Wyndham Kalamazoo

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Microtel Inn & Suites by Wyndham Kalamazoo
5597 S. 9th Street, Kalamazoo, MI 49009   |  
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Ranked #1 of 31 hotels in Kalamazoo
Traverse City, Michigan
1 review
1 helpful vote 1 helpful vote
“Gross Gross Gross”
2 of 5 stars Reviewed June 6, 2013

We stayed in the hotel for about two nights while visiting a student who attended Western Michigan University. This was the first time we had stayed here and certainly the last. We went down to breakfast at probably 7:30 and they were out of coffee. We asked the people running the breakfast to fill up more and they refused telling us we should have come down earlier. The breakfast started a 7! They were out of almost everything else too. Also, it didn't have a pool and the rooms were filthy. I will never, ever stay in a Microtel again.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at Microtel Inn & Suites by Wyndham Kalamazoo, responded to this review, June 10, 2013
Thank you for choosing the Microtel Inn and Suites, Kalamazoo! I apologize for the experience you had while staying with us. That is not typical of the way this hotel is managed, and I would like to address these issues with my staff. Our coffee/tea station is set up 24/7, and there is always a fresh pot on standby, even outside of breakfast hours. Feel free to contact me directly, 269.353.3200, so that I can get more details about your stay.
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458 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
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English first
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2013 via mobile

Stayed here for one night for a nearby triathlon. Room & bathroom were very clean. Very convenient to 94 to make a quick commute to WMU & triathlon. If you're a light sleeper ear plugs might be necessary from foot traffic upstairs. Will stay here again without a doubt.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at Microtel Inn & Suites by Wyndham Kalamazoo, responded to this review, June 4, 2013
Thank you for choosing the Microtel Inn and Suites, Kalamazoo! It is always nice to get guest feedback, and we are pleased that you enjoyed your stay. Thank you for the nice review, and we look forward to serving you again soon.
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Charlotte
1 review
5 of 5 stars Reviewed May 22, 2013

Can't believe this was listed as a budget hotel....beautiful property, great service, clean rooms, well maintained. The rooms were small, but they had everything we needed. I would stay here again in a heartbeat

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at Microtel Inn & Suites by Wyndham Kalamazoo, responded to this review, May 24, 2013
Thank you for choosing the Microtel Inn and Suites, Kalamazoo! I share guest comments with my staff on a regular basis, good or bad. But obviously, we like the good ones! Thank you for taking the time out of your busy day to let us know how we are doing. Have a great summer, and we look forward to seeing you again soon!
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Additional Information about Microtel Inn & Suites by Wyndham Kalamazoo

Address: 5597 S. 9th Street, Kalamazoo, MI 49009
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #1 of 31 hotels in Kalamazoo
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Welcome to the Kalamazoo Microtel. Get a good nights rest in one of our stylish and contemporary guestrooms equipped with a flat screen HDTV and work desk. Start your day with our free continental breakfast and check your email anytime using our free Wi-Fi internet access. Guest laundry facilities as well as handicapped-accessible and non-smoking rooms are available at our Kalamazoo hotel. ... more   less 
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