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“Compliments to the front desk clerk Shameka” 5 of 5 stars
Review of Days Inn and Suites Kalamazoo

Days Inn and Suites Kalamazoo
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Days Inn and Suites Kalamazoo
2.0 of 5 Hotel   |   2615 Airview Boulevard, Kalamazoo, MI 49002 (Formerly Americas Best Value Inn)   |  
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Ranked #24 of 32 Hotels in Kalamazoo
Benton Harbor, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Compliments to the front desk clerk Shameka”
5 of 5 stars Reviewed 5 days ago NEW

I just had to comment on the service of the front desk staff. The young lady Shameka who works the front desk always welcome the guest with a smile and offer whatever assistance she can be to them. She truly makes you want to come back for the pleasant greeting. She is an asset to this hotel.

  • Stayed May 2015, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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136 reviews from our community

Traveler rating
    14
    18
    35
    32
    37
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 8, 2015 via mobile

The bed is crap , pool is falling apart room service takes hours. the power outlets are crap . There isn't anything good to say about this crappy motel

Stayed April 2015, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngieCCS, Guest Relations Manager at Days Inn and Suites Kalamazoo, responded to this review, April 9, 2015
Brumanator99,

I am terribly sorry about your stay with us. We are working diligently on making our hotel more comfortable and running smoother for our guests. With our new management we are moving along with the remodel as quickly as possible. I hope the stay you had with us will not deter you from wanting to see what we have do with the place in the future.

Thank you for your feedback.
Sincerely,
Angie Hawkins
Customer Care Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Traverse City
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 31, 2015

this was the dirtiest hotel I have ever experienced! The ceiling was cracking and falling off. We stayed 2 nights and they did not vacuum up the ceiling particles that had fallen. Every carpet and every piece of furniture had stains. The very small towels were stained yellow and smelled gross. They only put 2 towels in a room reserved for a family and then told us they had run out??? I would not recommend this place to anyone! The pool was cold as well. Too cold to be refreshing.

  • Stayed March 2015, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngieCCS, Guest Relations Manager at Days Inn and Suites Kalamazoo, responded to this review, April 9, 2015
Clara L,

I am terribly sorry about the conditions of your stay. We hold our staff to a better standard than what you experienced and that was unfair. The maintenance and housekeeping issues have been addressed and I can assure you we are doing our best to provide and clean and comfortable environment for our guests. I can only hope you decide to try us again when we have completed our remodel with new management.

Thank you for your feedback.
Sincerely,
Angie Hawkins
Customer Care Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn and Suites Kalamazoo

Address: 2615 Airview Boulevard, Kalamazoo, MI 49002 (Formerly Americas Best Value Inn)
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 32 Hotels in Kalamazoo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn and Suites Kalamazoo 2*
Number of rooms: 70
Official Description (provided by the hotel):
Welcome to Days Inn and Suites Of Kalamazoo. Our beautiful newly-renovated entirely non-smoking hotel is conveniently located just south of Interstate 94, only one half-mile northwest of Kalamazoo/Battle Creek International Airport. We invite our guests to enjoy our complimentary continental breakfast and coffee in our lobby. Take advantage of our on-site fitness center, business center, and guest laundry facility. Our heated indoor pool and hot tub is the perfect place to relax and unwind. ... more   less 
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