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“Breakfast was N/A since I left the motel at 4:15amDesk...” 4 of 5 stars
Review of Days Inn and Suites Kalamazoo

Days Inn and Suites Kalamazoo
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Days Inn and Suites Kalamazoo
2.0 of 5 Hotel   |   2615 Airview Boulevard, Kalamazoo, MI 49002 (Formerly Americas Best Value Inn)   |  
Hotel amenities
Ranked #24 of 32 Hotels in Kalamazoo
Kalamazoo, Michigan
1 review
“Breakfast was N/A since I left the motel at 4:15amDesk...”
4 of 5 stars Reviewed 1 week ago

Breakfast was N/A since I left the motel at 4:15am
Desk clerk had neglected to note my request for a taxi at 4:15. No inconvenience, and a minor encouragement for the oncoming shifts to read the log.

  • Stayed December 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Days Inn

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119 reviews from our community

Traveler rating
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    14
    35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Auburn
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The motel clerk was very nice. Told us about check out time and breakfast in the morning. The motel room was large, king size bed, sofa couch that folded out to be a bed, free wifi, large bathroom. Also, had a pool. The bed was very comfy. The shower was good. Very nice & quiet and clean motel. I will recommend this motel to my friends and stay here again.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Surprisingly clean and quiet with a good breakfast sampling. Not a five star but we just needed a good night's sleep. Pillows were a little "old" but bed comfortable. No blanket but just a spread. The price and great location was a real deal!

Stayed November 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngieCCS, Guest Relations Manager at Days Inn and Suites Kalamazoo, responded to this review, 3 weeks ago
Paddletown H,

I'm glad to hear you enjoyed your stay with us! We are striving towards a comfortable and pleasant environment for our guest and it's good to hear we achieved that. We hope to see you again sometime soon.

Sincerely,
Angie Hawkins
Customer Care Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fremont, Ohio
1 review
4 of 5 stars Reviewed 3 weeks ago

While visiting family during the holiday, I stayed at this Days Inn in Kalamazoo on Thanksgiving night thru Sunday a.m. and my stay was most enjoyable; the front desk and housekeeping staff were most hospitable, enjoyable and most friendly. The two ladies who serviced my room were very pleasant and I enjoyed the conversations we shared; they were most kind, helpful and offered whatever assistance they could. My family lives there and I do intend to return to this Days Inn in the near future. The only thing lacking was a business center because I was having trouble with my laptop.

Room Tip: My room was on the first floor and it was very quiet; easy access to the pool, fitness room, kitchen...
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  • Stayed November 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngieCCS, Guest Relations Manager at Days Inn and Suites Kalamazoo, responded to this review, 3 weeks ago
Bhoneymoney40,

Thank you so much for such a lovely review of our property! It's great to hear our efforts are being well-received. I'm very glad to hear you enjoyed speaking with our staff and they treated you well. We are still working out our kinks in our property but everything will be up and running here soon. Hopefully we will be seeing you again and you can see how much further we've come.

Sincerely,
Angie Hawkins
Customer Care Specialist
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Homewood, Illinois
1 review
2 of 5 stars Reviewed 4 weeks ago

I gave it a 2 for the employees only. They were very accommodating and pleasant. The rooms were small & dirty. The heat didn't work properly, and there was only a thin sheet and very thin, scratchy quilt on the bed. The mattresses are extremely worn and lumpy. I could feel springs on both beds. The chains on the door were so long, I was able to reach in the door and unhook it from the outside. The pool was green and murky, and the pool room had no heat. The continental breakfast was decent, but the hours were short.

  • Stayed November 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngieCCS, Guest Relations Manager at Days Inn and Suites Kalamazoo, responded to this review, 3 weeks ago
jen17132014,

I am sorry you did not enjoy your stay with us. The issues with your room were unfair and disappointing, and I apologize fully for the state of your room. I am glad to hear you enjoyed our staff. We are currently in the middle of remodeling and achieving a comfortable environment for our guests. We hope you will give us another try in the future to see how far we have come. Thank you taking the time to write a review, we appreciate all input on our property.

Sincerely,
Angie Hawkins
Customer Care Specialist
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Vicksburg, Michigan
1 review
3 of 5 stars Reviewed November 22, 2014

While it was something out of their direct control, there were power issues with the pool, which was the whole reason for our trip. We live locally, and were looking for a mini family escape and some fun in the pool. An accident on the nearby freeway had knocked out the power grid, and they didn't have full power back, so the pool room was very cold. They did allow us to take our chances, and the kids did get to spend a little time in the pool that evening and the following morning. There was no offering to help make it right otherwise.
Breakfast was okay, but the oatmeal and the syrup were pretty inedible. The gravy looked delicious, but there were no biscuits, and the bananas weren't quite ripe yet. I know this is nitpicking a free service, but just sharing my observation.
I don't believe we will return to the same location the next time, but I can't say that for sure.

  • Stayed November 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngieCCS, Guest Relations Manager at Days Inn and Suites Kalamazoo, responded to this review, 3 weeks ago
Strakamom,

Thank you very much for taking the time to write a review of our property. I do apologize for the issues we had with power and it was terribly unfortunate that you didn't get the pool time that you would have liked. We have since then fixed our pool furnace and are glad to say all in the pool is well and up and running. Our breakfast does go beyond continental breakfast standards by having the hot items we do have. We have been working hard to create a customized and comfortable environment for all of guests. We do hope we get to see you again in the future.

Sincerely,
Angie Hawkins
Customer Care Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn and Suites Kalamazoo

Address: 2615 Airview Boulevard, Kalamazoo, MI 49002 (Formerly Americas Best Value Inn)
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 32 Hotels in Kalamazoo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn and Suites Kalamazoo 2*
Number of rooms: 70
Official Description (provided by the hotel):
Welcome to Days Inn and Suites Of Kalamazoo. Our beautiful newly-renovated entirely non-smoking hotel is conveniently located just south of Interstate 94, only one half-mile northwest of Kalamazoo/Battle Creek International Airport. We invite our guests to enjoy our complimentary continental breakfast and coffee in our lobby. Take advantage of our on-site fitness center, business center, and guest laundry facility. Our heated indoor pool and hot tub is the perfect place to relax and unwind. ... more   less 
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