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“Nice location, great staff” 4 of 5 stars
Review of Red Roof Inn Kalamazoo West - Western Michigan U

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Red Roof Inn Kalamazoo West - Western Michigan U
2.0 of 5 Hotel   |   5425 West Michigan Avenue, Kalamazoo, MI 49009-1907   |  
Hotel amenities
Ranked #5 of 32 Hotels in Kalamazoo
Gaylord
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
“Nice location, great staff”
4 of 5 stars Reviewed May 8, 2012

We went to Kalamazoo for a high school state wide compitition and were looking for rooms that wouldn't kill the program's budget. I looked over the evaluations of the hotels falling into this category and the Red Room had the best evaluations. They were right. Craig did a great job of taking care of our needs and helping us in every way he could. The rooms were nice,the bathrooms very clean, and the flat screen TVs were a bonus. My room had a slight smell to it the first night but it was better by the second. The whole complex was quiet, allowing me to sleep well both nights. Thanks Craig!

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review, May 16, 2012
Thank you for taking the time out of your schedule to post an outstanding review. We are so pleased that you enjoyed your stay. It is great to hear that you were pleased with the service that you received. I am happy to hear as well that you enjoyed our new flat screen televisions.

I will make sure to share your comments with Craig and the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

It was our pleasure having you and your group as our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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225 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Detroit
1 review
4 of 5 stars Reviewed April 26, 2012

Stayed at the Roof recently and had a great stay. Clean room, huge flat screen tv, and friendly staff. Everything worked and even had a fridge, microwave, and safe in the room. I stayed at another hotel in the area that cost 3 times more and it wasn't as good as this Red Roof. Good job to Scott, Sharon, and Diane!!

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review, May 9, 2012
Thank you for taking the time to post a wonderful review. We are so pleased that you enjoyed your stay and that you enjoyed our new flat screen televisions and our superior king room.

I will make sure to share your comments with Scott, Sharon, Diane and the rest of our team. Feedback from our guests is always welcome as we strive to improve the quality of our services.

It was truly a pleasure having you as our guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lorain
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 26, 2012 via mobile

While in Kalamazoo, visiting family, stayed here. Very clean. Staff was so helpful, especially, Craig. Will definitely stay again next time we visit.

Stayed April 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review, May 9, 2012
Thank you for taking the time out of your busy schedule to post a wonderful review. We are so pleased that you enjoyed your stay.

I will make sure to share your comments with Craig and the rest of our team. Feedback from our guests is always welcome as we strive to improve the quality of our services.

We look forward to seeing you in the near future. Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
traverse city
2 reviews
5 of 5 stars Reviewed April 25, 2012

We went to Kalamazoo to see a play at the Miller Auditorium and Red Roof Inn caught my eye because it had a cool design. When we checked in the young man at the counter, Craig, was SO helpful. He got us directions to the auditorium as well as several other places we were visiting. The room was nice and clean at a good value. Its also in a good location just minutes from the Auditorium. The service at the hotel was amazing!

Room Tip: We got the standard king but I think for the little bit more for the deluxe king I would go with tha...
See more room tips
  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review, May 9, 2012
Thank you for taking the time to post a great review. We are so pleased that you enjoyed your stay and the service that we provided.

I will make sure to share your comments with Craig and the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

It was truly a pleasure having you as our guest. We look forward to seeing you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annandale, VA
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2012

I stay here every month when I come to this area for business. Great place, clean, comfortable bed, spacious room, free internet, fridge, microwave, at door parking! Craig is always very friendly and helpful. I look forward to my stays.

Room Tip: Ask if there are any Manager Specials or other specials running. Look on-line for discounts.
See more room tips
  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review, May 9, 2012
Thank you for taking the time to post a wonderful review. We are so pleased that you enjoyed your stay and that you look forward to your visits with us.

I will make sure to share your comments with Craig and the rest of our team. We truly enjoy getting feedback from our guests as we strive to continuously improve the quality of our services.

We look forward to seeing you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 15, 2012

My wife and I recently stayed here on our way to Chicago. The front desk, Scott from Traverse I believe is the one that reccommended a restaurant and even handed us a coupon for our meal! Very thoughtful. The room was very clean and right off the highway and recommend the rooms with fridges. Very spacious and big bed.

Room Tip: get the rooms with fridge/microwave and coffee... never have to leave!
See more room tips
  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review, May 9, 2012
Thank you for taking the time out of your busy schedule to post a wonderful review. We are so pleased that you enjoyed your stay in our Superior King room.

I will make sure to share your comments with Scott and the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

It was truly a pleasure having you as our guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2012 via mobile

I travel all over and always look forward in staying here. Craig has a positive attitude is always in a good mood. He provided me with directions to the Air Zoo. Scott is friendly too. These employees are keepers. Thanks Red Roof!

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review, March 30, 2012
Thank you for taking the time to post a wonderful review. We are so pleased that you enjoyed your stay.

I will make sure to share your comments with Craig, Scott and the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

We enjoyed having you as our guest and it is our hope that you will return in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Kalamazoo West - Western Michigan U

Address: 5425 West Michigan Avenue, Kalamazoo, MI 49009-1907
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Romantic Hotel in Kalamazoo
#2 Best Value Hotel in Kalamazoo
#4 Business Hotel in Kalamazoo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Kalamazoo West - Western Michigan U 2*
Number of rooms: 108
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Also Known As:
Red Roof Inn Kalamazoo West Hotel Kalamazoo
Kalamazoo Red Roof Inn

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