This hotel has a very convenient location right off 131, near WMU, and easy access to downtown. It's an attractive building on a large, quiet, landscaped property, near highway, but no highway noise. But from the tie I arrived, there were these annoying little issues. The front door can be a hike from the parking lot because of the way it's arranged on the property. When I entered, I noticed no one was at the front desk, but there was an old-fashioned service bell that said"Ring if no one is here." Before I could hit, 2 other guests passed by and said "You'll have to ring it. No one is EVER there." They were right. The desk personnel did come when called--not always quickly--and were generally helpful, though one gave the distinct impression that I had called him away from a more important job.
Then there was the overpowering chlorine smell from the (enclosed) lobby pool, the keycards that didn't work, the amazingly slow elevator other reviewers have referred to, and what seemed to be a poor ventilation system. (Housekeeping had left room temp at 80, and something came through the ducts in the night that give me a fierce allergic attack--maybe the chlorine?)
There were positives--the room was very large, sleekly furnished, well-equipped with fridge and microwave, comfortable bed, very quiet. Breakfast was the standard free--motel-breakfast you get everywhere with those strange egg disks and, oddly, only cream cheese as a bread spread, but it was adequate, and breakfast room was large and attractive. And the best feature was the location. So it's not a bad place, but it is a bit quirky--and I wouldn't want to stay here if I had a tight business schedule
- Official Description (provided by the hotel):
- Welcome to the BEST WESTERN PLUS Kalamazoo Suites, a newly renovated all-suites property located in southwest Michigan. This Kalamazoo hotel features 64 well-appointed suites, each fully-equipped with cable satellite television, microwave, refrigerator, and free high-speed Internet access. Guests will enjoy a delicious complimentary continental breakfast each morning before taking a dip in the indoor heated swimming pool and hot tub. Additional amenities include a fitness center, guest laundry, full business services and meeting/banquet facilities. ... more less
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- Also Known As:
- Best Western Plus Kalamazoo Hotel Kalamazoo