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BEST WESTERN PLUS Kalamazoo Suites: Traveler Reviews

2.5 of 5
2575 S 11th Street, Kalamazoo, MI 49009
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BEST WESTERN PLUS Kalamazoo Suites
Ranked #14 of 31 hotels in Kalamazoo
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72 reviews from our community

    Trip type
Traveler rating
    25
    17
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    12
    5
Date Rating
Indianapolis, Indiana, USA
1 review
“Friends B Dday”
4 of 5 stars Reviewed January 18, 2013

I stayed here with a big group of friends, i am well into my 20's, but when my friends, Girlfriend's, friend, i know a mouth full, but none the less was turning 21, we had to party in a hotel, because many of us were an hour or more away and we wanted to stay safe. We had rooms across from each other and i found the suits we stayed in a great value for the price. The breakfast was not bad, they did have some hot items, but no a buffet by any means. I would stay here again, and i have stayed here before this date. They even gave me a late check out. The only thing that i was not happy about was when i checked out and the lady behind the desk was short informing me of the check out time. I told her i had a late check out and she looked at the paperwork and notice that i did, so all was ok, but she was rude, but one person should not take down everything else.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Best Western

Ask JONATHAN P about BEST WESTERN PLUS Kalamazoo Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review
February 18, 2013
Hi Jonathan,

Thanks for taking the time to review the property and leave your comments. We appreciate your business in the past, and hope to see you again in the future. We are always happy to offer a little later check-out if needed, just let us know. I hope that you enjoyed your most recent visit, and your friend had a great birthday.

Thanks again,

Steven.
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Genoa
1 review
1 helpful vote 1 helpful vote
“The Dirty Hot tub that did not work Filthy suite”
1 of 5 stars Reviewed January 15, 2013

We were very disappointed The bed was all worn out, The hot tub had Black mold everywhere and would not turn on, and there was dust and dirt all over the room. We originally booked a two night stay but could not suffer through another grueling night.

Room Tip: Don't waste your money or time stay downtown at the Radisson.
See more room tips
  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask cinc0cinc0 about BEST WESTERN PLUS Kalamazoo Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Traverse City, Michigan, USA
1 review
3 of 5 stars Reviewed January 14, 2013

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Best Western

Ask RAYMOND W about BEST WESTERN PLUS Kalamazoo Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Cadillac, Michigan, USA
1 review
“Good value.”
5 of 5 stars Reviewed January 1, 2013

The room was a very good value. We appreciated it being animal friendly and conveniently located. It was comfortable and clean. I would definitely stay again. The continental breakfast was a plus value

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Best Western

Ask ROBERT W about BEST WESTERN PLUS Kalamazoo Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review
January 3, 2013
Dear Robert W.,

Wow! Thank you so much for taking your time to leave a review of our property. We appreciate your kind comments, and hope to welcome you back again in the future. Feel free to always inquire about the availability of one of our pet friendly rooms, and we will be happy to accommodate your needs. We always offer the complimentary breakfast, and are going to continue to look for ways to expand and enhance your breakfast experience.

Thanks Again!

-Steven
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sturgis
1 review
5 of 5 stars Reviewed November 23, 2012

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Best Western

Ask TAMARA H about BEST WESTERN PLUS Kalamazoo Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review
January 3, 2013
Tamara,

Thank you for your business and taking the time to comment on our property. I am glad to hear that the staff was accommodating, and the room was nice.

Since you liked the whirlpool so much, next time you are in town let us know and we will be happy to get you a complimentary upgrade.

Best Regards,

-Steven
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about BEST WESTERN PLUS Kalamazoo Suites

Also Known As:
Best Western Plus Kalamazoo Hotel Kalamazoo
Best Western Plus Kalamazoo Hotel
Address: 2575 S 11th Street, Kalamazoo, MI 49009
Phone Number:
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 31 hotels in Kalamazoo
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Kalamazoo Suites, a newly renovated all-suites property located in southwest Michigan. This Kalamazoo hotel features 64 well-appointed suites, each fully-equipped with cable satellite television, microwave, refrigerator, and free high-speed Internet access. Guests will enjoy a delicious complimentary continental breakfast each morning before taking a dip in the indoor heated swimming pool and hot tub. Additional amenities include a fitness center, guest laundry, full business services and meeting/banquet facilities. ... more   less 
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