I spend a lot of nights in hotels every year. It is always a pleasure to find one that I think of as "home". The building itself is set in a nice, quiet, woodsy area

This is a first class hotel set in a nice, quiet, woodsy area From the pleasant desk staff to the comfort of the rooms, it is a nicely run and maintained place. I have stayed in several different style rooms (king suite w/jacuzzi, king suite, and queen w/jacuzzi) and each one was clean, cozy and comfy.

Breakfast in the morning is served in their common area. The usual hotel breakfast fare, but well done.

For the business traveler, their free wifi is fast and very solid.

Like I said, this is one of my favorite places anywhere to stay. This would be a place I would choose for business or a getaway.

My wife and I spent the weekend here while in town visiting friends and I'd have no problem staying here again when in the area. Actually, I realized while talking to the front desk staff while checking out that this wasn't our first stay either as it used to be a Hawthorne Suites and we had stayed here for a youth hockey tournament many years ago. Anyway, this review is about this visit.

Check in and check out were very fast with none of the billing issues others have experienced.
Our room (210) had a king size bed with a whirlpool tub and we got it for less than $90 per night after our AAA discount . We found the room very clean and well appointed. The bed was comfortable but the pillows a little hard for our taste. The view out the window was of an exterior wall but for the value we got I could live with it. The hot water was plentiful and consistant but do be warned to watch small children because it was very hot when not blended. Some minor wear and tear issues were noticed if I looked hard for them. Most were in the bathroom area and most could be solved with a higher volume exhaust fan and some paint. Again, cleanliness was not a problem and I really liked the bathroom floor tile work.

The pool area was small but nice and quiet when I used it. Would like to see the pool hours expanded a bit. Arriving after 9:00pm and the pool closing at 10:00 was disappointing after several hours on the road. Breakfast was tasty for hotel food with a good variety.

The location was very convienent for getting on or off 131 or getting around the K-zoo area. There are several restaurants within 2-3 miles on Stadium Dr. The area around this property was also very quiet and felt safe.

Overall, I was very happy with our "bang for the buck" and I have no problem recommending this a good place to stay.

Check your credit card or debit card carefully. This hotel has a reputation for overcharging. I stayed there September 13-16th and I provided a $50.00 gift card at check in. They billed my credit card for the full amount of my room and they did not credit me for the gift card. Called hotel. Manager Steve was to call me back. No reply. Our friends that stayed with us the same weekend, their debit card was charged at the time of reservation and again when they arrived. I made one reservation and they had me down for two. I showed my confirmation form and they then decided that perhaps they could have made the mistake somehow. Our friends were told they made one reservation on the hotel website and another on expedia.

When I complained about the cleanliness of the hotel, I was informed that they only do deep cleaning once every four months and they have had a busy season so they have not gotten around to it. Cob webs hanging from the ceiling and drapes in the dining room. Out of eight rooms, three complained of drains that would not drain.

They do allow dogs in this hotel, but they cannot do anything about a resident that leaves their dog in the room and barks constantly until the owner returns. Dogs are usually on first floor, so request a 3rd or 4th floor room.

The only elevator is very S L O W and makes a groaning noise every trip. Hotel staff just laughs when you question them about it.

Their common response is "I'm sorry you feel that way." Well I am sorry you overcharged me and you just lost 8 bookings for next year. Management does not care enough to return a phone call.

We were on our way from Wisconsin Dells to Toronto. We arrived without a reservation. Very friendly front desk got us a great room at a good rate. $109.99 taxes in.
Room was very large two queen beds, fridge and wet bar. Beds were very comfortable.
Pool area needed some loving, but we wouldn't let that stop is from staying here again.