Stayed in the Holiday Inn Jackson during a business trip to the area. The hotel is clean and the on-site restaurant is solid but there is one glaring problem that makes me give this hotel a low rating. They have a room on each floor that shares a wall with the elevator shaft.
I got in to town late after a late flight and when I went up to my room I immediately noted the noise the elevator made as it moved past the wall directly behind my bed's headboard. I immediately called down to the front desk and asked for a different room but was told the hotel was full. Had it been earlier in the day I would have gone to a different hotel but I was stuck for the night. I am a frequent business traveler and am used to sleeping in Hotels. Being close to highways and airports doesn't bother me - I just turn up the fan on the air conditioner and I sleep through them - not so with this elevator. I was woken up repeatedly until 1:00 in the morning after the bar closed and then was woken again at 5:00 in the morning as the early risers started their days.
I went down to the front desk in the morning to complain and ask for a different room the for the next night - When I told the manager my room number she just nodded and immediately offered to comp my breakfast for my stay. While this was appropriate they just need to declare these rooms not for sale and take the loss. The architect that came up with this floor plan really should lose his license - there is a reason there is always a closet or a vending/ice machine area between the elevator and the first room - it doesn't take much but you can't sound proof a wall well enough to screen the sound of an elevator shaft.
The next night was fine - as I said - the place is clean and well kept - they just shouldn't sell that room
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- Also Known As:
- Holiday Inn Jackson Northwest Hotel Jackson