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“Best Western Lite” 3 of 5 stars
Review of BEST WESTERN Country Inn

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BEST WESTERN Country Inn
850 US Highway 41 W, Ishpeming, MI 49849   |  
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Ranked #1 of 3 Hotels in Ishpeming
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Best Western Lite”
3 of 5 stars Reviewed June 30, 2014

Clean efficient hotel with a nice little pool and hot tub. Short on welcoming us, but we'll get over that. Hotel is next to the highway so opt for a room away from the highway if noise bothers you. Room was OK, but bathroom was quite small. The Jasper Ridge Brewery and Restaurant is in walking distance that offers some good chow and micro brews. A bit on the pricy side, but good. Hotel breakfast was above average.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryVillage49849, General Manager at BEST WESTERN Country Inn, responded to this review, July 30, 2014
Thanks for the review, we appreciate your feedback. We look forward to seeing you again the next time you are in the area.

Ryan L
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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79 reviews from our community

Traveler rating
    19
    28
    21
    9
    2
See reviews for
40
13
3
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Washington
1 review
5 of 5 stars Reviewed June 25, 2014

My wife and I had a wonderful time during our three day stay. I found everyone very helpful and friendly and the Complementary Breakfast was excellent. I will return next year and looking forward to it. People make a big difference and I was well treated by the hotel staff and the restraunt. Ate dinner there also recomend the fish and chicken dinners so count me as a happy customer over all....

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryVillage49849, General Manager at BEST WESTERN Country Inn, responded to this review, July 30, 2014
Thanks for the review and kind words. We are glad you enjoyed your stay here and look forward to seeing you again soon!

Ryan L
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, Michigan
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 23, 2014

There was a bad storm where we were camping so we picked up tent and started heading to our next destination and got tired so we stopped here to see if there were any vacancies. There were and so we got a room for the 4 of us. Was a bit overpriced. So we checked in around 10:30 pm and the front desk was not friendly whatsoever! Didn't greet us, give directions to anything in the hotel, didn't tell us check out time, didn't even give us a receipt. They ended up some time during the night shoving it under our door. The a/c unit in the room didn't work very well but was well enough to get by on. The beds were comfortable though and they gave you plenty of pillows which was great. In the morning we headed over to the restaurant that's located next door that they give you a deal on (and you have to get there by a certain time to take advantage of this). When we arrived there and they found out we were from the hotel they treated us like a nuisance. The food was great but the service sucked. When we went back to the hotel we took the kids swimming and they had a great time. The pool area looked pretty nice. When I went to the room to start packing things up the housekeeping was working on some of the rooms that people had checked out of. I got rude looks from the staff and felt like I shouldn't be there when there was still over an hour before we had to check out. When we checked out none of the staff was polite. Overall HORRIBLE customer service. I won't stay here again. It should be a welcoming experience and definitely was not.

  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryVillage49849, General Manager at BEST WESTERN Country Inn, responded to this review, July 30, 2014
Thanks for the review and I apologize that you did not feel welcomed at our property. I have discussed your concerns with my staff as well as with the restaurant staff next door. We will continue to work towards improving and hopefully you will consider giving us a second chance the next time you are in the area.

Ryan L
G.M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
153 reviews 153 reviews
36 hotel reviews
Reviews in 106 cities Reviews in 106 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed June 23, 2014

The floor is a little weird/loud and our room sink faucet needs to be adjusted, but room was clean and beds comfy. Breakfast is at the restaurant next door and includes a couple different free options to choose from or you can get $3 off one of their regular meals. I thought the breakfast options were good and we all left more than satisfied!

Stayed June 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryVillage49849, General Manager at BEST WESTERN Country Inn, responded to this review, July 30, 2014
Thanks for the review and kind words. I will let the restaurant staff know you enjoyed your breakfast and we look forward to seeing you again real soon.

Ryan L.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Escanaba, Michigan
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 10, 2014

Dog friendly, and you can smell it the moment you walk in the door.
Rooms smelled and carpets were gross. Pool area dirty and old with no room to sit for your family poolside, very small.
No continental breakfast in the hotel.
Once at the hotel you pretty much have to stay in your room.
There is no area to sit or hang out.
If it wasn't the only major hotel in this city, they would never be booked.
I would not suggest this hotel for large families or sport teams at all.

Room Tip: I really wouldn't
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  • Stayed March 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryVillage49849, General Manager at BEST WESTERN Country Inn, responded to this review, July 30, 2014
Thanks for the review. I apologize your stay didn't meet your expectations. We will work towards doing better in the future. RL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 4, 2014

The luggage cart wheels and the bunching of the 1st floor carpeting made it very difficult to get a fully loaded cart to our room. Older BW, so no in-room fridge and no onsite breakfast. Front desk staff was very helpful and friendly.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryVillage49849, General Manager at BEST WESTERN Country Inn, responded to this review, July 30, 2014
Thanks for the review. We are in the process of adding micro-fridges and also an on site breakfast area in the near future. We also have a major renovation planned that will give the property a nice facelift. RL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Peoria, IL, United States
1 review
3 of 5 stars Reviewed May 23, 2014

Was a good value for the price with the exception of an inoperative bathroom exhaust fan. The wires were disconnected and protruding from the fan cover. It was reported but not corrected by the time we left. We had two rooms connected together and overall the stay was ok. We were there for a funeral so not sure if we could have received a bereavement discount or not. I was going to hassle with it considering we had other things to focus on.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryVillage49849, General Manager at BEST WESTERN Country Inn, responded to this review, July 30, 2014
Thanks for the review and kind words. I apologize for the fan issue, we did get it corrected but it could have been done more quickly. I am sorry to hear of your loss and to answer your question yes we can offer a bereavement discount. Thanks for staying with us and I hope you will consider us next time you are in the area.

Ryan L.
G.M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Country Inn

Address: 850 US Highway 41 W, Ishpeming, MI 49849
Phone Number:
Location: United States > Michigan > Upper Peninsula > Ishpeming
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Ishpeming
Price Range (Based on Average Rates): $
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to BEST WESTERN Country Inn!Enjoy convenient access to a variety of outdoor attractions and several corporate locations at this full-service Ishpeming, Michigan hotel.Conveniently situated off of Northern Michigan's Highway 41, the BEST WESTERN Country Inn is the ideal lodging for both business and leisure travelers. This Ishpeming hotel, located within the Country Village Resort area, boasts 60 spacious and well-appointed guest rooms. Each of the newly-renovated rooms features cable satellite television with HBO and high-speed Internet access for guests' convenience. Enjoy an array of amenities including an indoor heated swimming pool, Jacuzzi hot tub, fitness center, arcade and meeting facilities accommodating up to 80 guests. Guests will also be able to enjoy a delicious meal at the adjacent Country Kitchen Restaurant or relax with an evening cocktail at the onsite cocktail lounge- complete with drink coupons for guests. Pets are welcome!Guests staying at the BEST WESTERN Country Inn will find themselves minutes away from many local restaurants, shops and businesses. Business travelers will appreciate being less than five miles away from the UPPCO Power Plant, Bell Memorial Hospital and Tilden Mine, a CCI company. During the winter months, enjoy cross country skiing, ice skating and snowmobiling. Summer months bring beautiful weather for boating and fishing on Lake Superior, ATV riding, golf and picnicking. This Marquette County hotel is also minutes away from local attractions such as the Da Yoopers Tourist Trap, the US National Ski Hall of Fame, the Michigan Iron Industry Museum and Northern Michigan University. Ishpeming also hosts a variety of year round events including the Art Faire and Renaissance Festival, the UP 200 Sled Day Race and the Noquemanon Ski Race.The friendly, helpful staff at the BEST WESTERN Country Inn is ready to ensure a fun-filled memorable stay in Ishpeming, Michigan. Make a reservation today and save! ... more   less 
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Also Known As:
Best Western Ishpeming
Country Inn Ishpeming
Ishpeming Country Inn
Ishpeming Best Western

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