The Royal Motel in Ironwood, MI. phone # [--] was a dirty motel. My family and I were going there to stay for the night because my husbands father had passed away and we were attending the funeral (of course). We checked in and were sitting on the bed, when my son opened the bible and seen a bug crawling on the bible. I killed it, only to find out it was an earwig (pincher bugs). I shrugged it off, thinking it was probably only one. We returned later that evening around 11pm because we had to help with the funeral arrangements. We went back into the room and killed 20 more of these earwigs, they were crawling on the walls and on the bed, on the floor and in the bathroom. I called the office to say we wanted our money back and we were leaving the motel to stay at the Days Inn. The person said we would get our money refunded the next morning. Well low and behold I returned the next morning before the funeral to get my money and the owner, said "I'm not returning your money and I could do whatever I wanted, but he wasn't refunding me." The so called female (I'm guessing the wife), basically said "oh come on, your exaggerating." I told her I would go into the room with her and show her the bugs we killed because we left them dead on the floor, bed, bible, and bathroom. My husband threw the keys at the owner. Here's the thing. They think I am only one person and do not have a voice. People need to stand up for this rudeness and uncleanliness. Little mom and pop motels need to stand by the same rules as the bigger chains do. Help me by calling this number and letting them know you read my post and won't be staying at their bug invested motel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.