We spent the majority of our family vacation in Holland, MI and therefore spent 6 nights at this hotel. It was not the most friendly place to stay. However, there was a young Asian girl and a young American girl that worked behind the counter during those 6 days that were very, very nice and helpful. They are a hard time with our reservations. They kept saying their computer showed us checking out way before we were supposed to check out. Luckily, the Asian girl moved rooms around so that we didn't have to move to another room because of this error. I think the hotel is an older one, but it's location was handy for our adventures each day. "Free WYFI"...well, barely. I had to call a technical support number 3 times and really could of called more than that. Then the tech support asked me to tell the hotel to restart their computer. Luckily, we weren't depending on our laptop. The beds are very small. No queen size beds in our room! Our exhaust fan quit working in the bathroom within 24 hours of arrival, but I told them not to fix it because I didn't want to have to move to another room. The hot breakfast was good every morning.
The outdoor pool was nice and not too cold. However, after being in the water for about 1/2 hour, it turned my rings a copper color. I've never had that happen before. The pool is heavy on chemicals. I would probably stay here again, but maybe not for a whole vacation.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.