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“Great value” 4 of 5 stars
Review of Doubletree Hotel Holland

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Doubletree Hotel Holland
3.0 of 5 Hotel   |   650 E. 24th St., Holland, MI 49423 (Formerly Holiday Inn Holland)   |  
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Ranked #8 of 18 hotels in Holland
Sturtevant, United States
2 reviews
“Great value”
4 of 5 stars Reviewed October 7, 2013

The hotel was extremely nice and comfortable. For the price it was the best value in the area. The only issue was the room overlooked the pool and there were very loud children playing in the pool late.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar Z, Front Office Manager at Doubletree Hotel Holland, responded to this review, October 20, 2013
Thank you for taking the time to review our hotel. We hope to have you return to the area and select the DoubleTree by Hilton as for your lodging needs. The pool area can have some additional noise depending on hotel occupancy. For your future stay select a standard room which will not be pool side. Thank you again for your time and business.
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324 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Marion, IN, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 4, 2013

I have stayed at this Double Tree for over two years and they continue to meet and exceed my expectations. If something needs to be repaired it gets repaired quickly. The Double Tree is located near restaurants and shopping. The pool area and exercise area are connected and a walk around the facility is a workout in itself.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar Z, Front Office Manager at Doubletree Hotel Holland, responded to this review, October 20, 2013
Thank you for your kind words. We appreciate your business and are happy to hear that we have a loyal guest in you. The Hilton brand is all about service and experience, we hope to continue to exceed your expecations.
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Rives Junction, United States
1 review
5 of 5 stars Reviewed October 4, 2013

We had our daughter's wedding reception on Friday, Sept 27th. The service we received went above and beyond our expectations. Working with Danielle and Lee was amazing!!! You can tell they both love their jobs and they are both excellent at customer service. Actually, every employee we encountered during our stay from the front desk to the housekeeping was extremely friendly. I said at one point....does DoubleTree only hire the most friendly people?!?! I would recommend this hotel to anyone who was interested in holding their wedding reception in Holland, MI.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar Z, Front Office Manager at Doubletree Hotel Holland, responded to this review, October 20, 2013
I am happy to hear that your event went well and you ejoyed yourselves. I will be sure to pass along your praises to Danielle and Lee. The two of them do make and excellent team!!!
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holland, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 27, 2013

general manager was very rude and regional manager was even worse... worst experience ever. there was a pool party going on while my family and I were staying there and this party was unruly general manager storms the the pool room demanding things from my family. the problem was she assumed we were apart of the unruly party because our skin color was the same. When I complained the next day to the regional manager about the way my family and I were treated he didn't seem to care

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susanna W, Director of Sales at Doubletree Hotel Holland, responded to this review, October 4, 2013
I appreciate your review of your recent experience at our hotel. I apologize your experience was anything less than exceptional. Guest service is the foundation of our brand promise and your feedback will help us improve.

Again, I sincerely apologize if you went through any inconveniences and I hope that next time you are in town, you give us another opportunity to provide you with the exceptional service you deserve. Thank you once again for your comments.
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Chicago, United States
1 review
5 of 5 stars Reviewed September 26, 2013

Very clean and quiet hotel that met all of my needs. The staff was helpful and efficient. The price was a bit high for the location. That was the only negative about this hotel. Everything else was better than expected.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar Z, Front Office Manager at Doubletree Hotel Holland, responded to this review, October 9, 2013
I would like to thank you for taking the time to review our hotel. We appreciate your business and kind words. We are constantly looking for ways to improve the hotel experience. The pricing of the rooms is relative to the time of year as well as the competition.
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Mishawaka, Indiana
1 review
5 of 5 stars Reviewed September 22, 2013

This is the best place to stay in Holland (we have stayed other places.) Our room had a microwave, refrigerator and king bed. Everything was great and the staff is the best. They made our stay very pleasant. Thanks to the staff. I have recommended it to my friends.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa W, General Manager at Doubletree Hotel Holland, responded to this review, September 24, 2013
Thank you very much for the positive review, we look forward to having you stay with us again.
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East Moline, United States
1 review
3 of 5 stars Reviewed September 22, 2013

Disappointed that the continental breakfast was not included in the price of the room. Even Comfort Inn will give you a doughnut. Suggestion for not only this hotel, but all of them, as this seems to be a chronic problem no matter where I stay. PLEASE PROVIDE COFFEE, CREAM, SUGAR and EXTRA CUPS for the in-room coffee maker. The gesture of providing a coffee maker for the guests' convenience doesn't mean much when you do not supply the items needed to make a cup of coffee. Something to consider when people are staying more than one night: They make not care if you make the bed, but if they wake up and the housekeeping staff has not refilled the coffee supplies, they will remember it and not be happy! No coffee for you in your pajamas! You have to get dressed and haul down to front desk to get supplies, or go without coffee.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa W, General Manager at Doubletree Hotel Holland, responded to this review, September 24, 2013
Thanks for your feed back concerning the coffee station in your room,Coffee in the morning is an important start to almost everyones day. We hope to see you again in the future
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Additional Information about Doubletree Hotel Holland

Address: 650 E. 24th St., Holland, MI 49423 (Formerly Holiday Inn Holland)
Phone Number:
Location: United States > Michigan > Ottawa County > Holland
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Holland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Doubletree Hotel Holland 3*
Official Description (provided by the hotel):
Welcome to Doubletree by Hilton Holland. The Doubletree by Hilton Holland Michigan is a proud member of Hilton Hotels Worldwide. Enjoy all the benefits of the HHONORS® program during your visit to the Holland Area. The Doubletree by Hilton Holland, Michigan is adjacent to Johnson Controls and is within moments of all corporate and manufacturing facilities within the Holland, MI Area. With new, full-service upscale accommodations, the Doubletree by Hilton Holland is located just off U.S. Highway 31 within minutes of beautiful Lake Michigan. Our modern hotel is 35 minutes from Gerald R Ford International Airport (GRR) in Grand Rapids, Michigan and convenient to major manufacturing centers, I-196 and the Holland business district. The Doubletree by Hilton Holland is a warm and inviting hotel where you will be able to enjoy the comforts of:•168 spacious, contemporary guest rooms•High-speed wireless Internet access in all public areas•Indoor, Four-Story Relaxation Center with an Over-Size Swimming Pool, Whirlpool and Fitness Center with the latest in cardio and weight training equipment by Precor®•Dine at the intimate West Coast Grille•Relax and unwind at Coasters Lounge. ... more   less 
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Also Known As:
Doubletree Holland
Holland Doubletree

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