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“Wedding Reception” 5 of 5 stars
Review of Doubletree Hotel Holland

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Doubletree Hotel Holland
3.0 of 5 Hotel   |   650 E. 24th St., Holland, MI 49423 (Formerly Holiday Inn Holland)   |  
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Ranked #8 of 18 Hotels in Holland
Hudsonville, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Wedding Reception”
5 of 5 stars Reviewed January 31, 2013

We were there for my girlfriends wedding reception. The two of us decorated the tables and the staff was more than willing to help us. The food was delicious. We had several guests who stayed the night and it was nice they put us in our own wing of the hotel.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar Z, Front Office Manager at Doubletree Hotel Holland, responded to this review, February 6, 2013
Thank you for the wonderful review!!! Our sales team and baquet staff are extremely dedicated to make sure that every event held here at the DoubleTree is a success. Weddings can be a very stressful time, we are happy to hear that we were able to assist in relieving some of that stress.
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433 reviews from our community

Traveler rating
    158
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    85
    39
    19
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157
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Italian first
  • Any
English first
East Lansing, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 30, 2013

We've stayed here before and like that we can get a room that opens up to the pool area since we're usually there so the kids can play/swim with cousins that live in the area. However, if you don't want to hear the noise of kids/people playing/talking until 11:00pm and then again as early as 6:00am, you might want to reserve a room away from the pool. The Holiday Inn Express in Holland has a better pool/hot tub though, and a decent breakfast included in a lower price. Both are very clean (except the hot tub at Doubletree this time had hair and dirty bubbles floating around in it). We would probably choose the Holiday Inn instead next time.

Room Tip: Depends on your reason for staying. With kids, a room with pool access can be fun. For quiet, choo...
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar Z, Front Office Manager at Doubletree Hotel Holland, responded to this review, February 6, 2013
Thank you for your recent stay with us here at the DoubleTree Hotel by Hilton. We are happy to hear that we were able to accomodate you and your family with our wonderful ammenities such as our pool. We do offer different room types to ensure that every guest has the experience they expect from a Hilton property. At times the pool area does create some noise depending on the volume of occupancy on any given weekday/weekend. We apologize for any oversight in maintanance of the pool area, we have a full time engineering staff dedicated to upkeep of our property and appreciate all feedback to ensure that we are always presenting the best product to our guests. Please be asured that we have passed along this information to our engineering department and are looking into other methods of maintanence. We understand that as travelers you have many options to chose from and greatly appreciate your business.
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Elkhart, Indiana
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 23, 2013

This hotel was great, nice pool, clean lobby and rooms. The restaurant was great, with really good food. The bed was the best bed I had slept in during the whole trip and we had just been at The Grand Hotel in Mackinac. Great place to stay would recommend a Doubletree every time, because every one I have stayed in has been awesome.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susanna W, Director of Sales at Doubletree Hotel Holland, responded to this review, January 24, 2013
I am so glad you enjoyed your stay with us! I hope we see you again on your next Michigan tour!
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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2013

Stayed at Doubletree after a wedding downtown Holland... live in Holland but friends wanted to stay for an after party. Had a great time, great deal on room for wedding party. Checkin was easy, got two warm cookies, they provided a shuttle from the wedding to the hotel. Good breakfast!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susanna W, Director of Sales at Doubletree Hotel Holland, responded to this review, January 21, 2013
Thank you for taking the time to share your review - your feedback is very important to us! I'm so glad you enjoyed your stay here. I hope we have the chance to host you again on your next "staycation!"
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Grand Rapids, Michigan
1 review
4 of 5 stars Reviewed January 18, 2013

No problems at all. Check-in and out were a breeze, and nice warm cookies on check-in. I remember staying here when I was a kid back when it used to be a Holiday Inn or something. Nice pool area. Bathroom was perhaps a little small.

Room Tip: Pool access rooms seem like a potentially fun idea to try next time.
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susanna W, Director of Sales at Doubletree Hotel Holland, responded to this review, January 21, 2013
Thank you so much for your review! I hope we have the opportunity to host you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toledo, OH, USA
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
87 helpful votes 87 helpful votes
2 of 5 stars Reviewed January 5, 2013

My wife, child, and I stayed at this hotel over the Christmas holidays. Although our service in the past was pretty good, our last stay left a lot to be desired.

1. My wife called in advance and specifically requested a double room as we have a child. When we arrived after an arduous drive, we checked in and went to our room and was greeted by a single room. We called to the desk and spoke to the manager on duty, who replied, "Oh...I can give you another room." This may seem like a small thing, but when the little things aren't being done right, it makes one wonder about the big things.

2. The package purchased by my wife included free internet. When we got our bill the next day, we noticed we had been charged for internet service. I (once again) called the desk and was greeted with "oh...sorry..we can take it off your bill." Details!

3. Finally we went to the buffet for breakfast. There was no buffet. We waited to order and (despite my persistent wife asking several times over the course of 45 minutes), we were not even brought water or juice. When asked what was going on, we were greeted with a.) "I am new here" and b.) "We are understaffed." We left without ever receiving food.

I told the manager on the way out that there wasn't a buffet today. His response was, "Ya...I just was told that." Unreal.

We will be looking for a different abode next time we go to Holland.

Room Tip: The rooms by the pool are noisy and when I was there, they didn't enforce the 11 PM curfew as th...
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar Z, Front Office Manager at Doubletree Hotel Holland, responded to this review, January 6, 2013
I would like to begin by apologizing for the confusion in room type at check-in, we understand how after a long trip even the little things can become very irritatiing. There is normally a very nice buffet set up for our guests to enjoy every morning and the fact that it was not available to you the morning after Christmas is unacceptable. In regards to the internet charges, our internet is 100% complimentary if accessed correctly. I am sorry if those directions were not explained to you. I would be more than happy to review your stay and adjust any internet charges off of your folio. We are always working to improve our service to our guests and appreciate the feedback you have given us. I hope that in the future you will give us another opportunity to extend our hospitality to you. Thank you for your time.
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Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 20, 2012

This hotel was very nice for the area! Quite a big space and a very open lobby/atrium. The restaurant/bar was very accommodating for us business travelers who needed a bite to eat and a drink at the end of our work day. There is a great pool area for the kids that is open year round! The only thing I would change is the size of the bathrooms in the hotel, not sure who designed them, but they are a tad bit small.

Room Tip: If you need your rest, take a room away from the conference rooms and pool area.
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susanna W, Director of Sales at Doubletree Hotel Holland, responded to this review, December 27, 2012
Thanks so much for the great review! I'm so glad you enjoyed your stay with us. We are soon beginning a renovation that will increase the usable square footage in the bathrooms for a more comfortable experience. I hope we will have the opportunity to serve you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree Hotel Holland

Address: 650 E. 24th St., Holland, MI 49423 (Formerly Holiday Inn Holland)
Phone Number:
Location: United States > Michigan > Ottawa County > Holland
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Holland
#6 Family Hotel in Holland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Doubletree Hotel Holland 3*
Number of rooms: 168
Official Description (provided by the hotel):
Welcome to Doubletree by Hilton Holland. The Doubletree by Hilton Holland Michigan is a proud member of Hilton Hotels Worldwide. Enjoy all the benefits of the HHONORS® program during your visit to the Holland Area. The Doubletree by Hilton Holland, Michigan is adjacent to Johnson Controls and is within moments of all corporate and manufacturing facilities within the Holland, MI Area. With new, full-service upscale accommodations, the Doubletree by Hilton Holland is located just off U.S. Highway 31 within minutes of beautiful Lake Michigan. Our modern hotel is 35 minutes from Gerald R Ford International Airport (GRR) in Grand Rapids, Michigan and convenient to major manufacturing centers, I-196 and the Holland business district. The Doubletree by Hilton Holland is a warm and inviting hotel where you will be able to enjoy the comforts of:•168 spacious, contemporary guest rooms•High-speed wireless Internet access in all public areas•Indoor, Four-Story Relaxation Center with an Over-Size Swimming Pool, Whirlpool and Fitness Center with the latest in cardio and weight training equipment by Precor®•Dine at the intimate West Coast Grille•Relax and unwind at Coasters Lounge. ... more   less 
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Also Known As:
Doubletree Holland
Holland Doubletree

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