We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Overpriced” 3 of 5 stars
Review of BEST WESTERN PLUS Holland Inn & Suites

Save Saved
You added BEST WESTERN PLUS Holland Inn & Suites to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
BEST WESTERN PLUS Holland Inn & Suites
2888 West Shore Drive, Holland, MI 49424 (Formerly Holland Inn & Suites)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Low Rate, Guaranteed
Ranked #14 of 18 hotels in Holland
Eaton Rapids, United States
1 review
“Overpriced”
3 of 5 stars Reviewed yesterday NEW

Had to request an emailed confirmation three times and finally got it a couple months after making reservation. Hotel contacted me on the day of the stay saying they didn't have my cell or credit card #s (which they clearly did or I couldn't have made the reservation). Tick-like insect found in our shower and in about 5 other rooms our friends were in. Hotel staff sprayed for bugs outside our room the night of our stay. No directions in room to tell us the TV channels started at #6. Had to call the front desk to find out when TV kept saying "channel not available". At least our room was clean and beds were comfortable. Lobby was very nicely decorated and clean.

  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

106 people have reviewed this hotel

Traveler rating
    28
    29
    19
    14
    16
See reviews for
39
34
1
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Dayton
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Checked in on July 23, 2014. The guy and the front desk was very busy. He did well with the check in (under obvious stress, there was a line and the phone keep ringing). Anyway he quickly had us on our way to our Room. We stayed in a Junior Suite. The room was clean and well taken care. We had a good nights sleep. The bed was comfortable. The wifi work fine. We had no issues. The hotel seemed to be full. There was no problem with noise etc. The pool and Jacuzzi area was clean and obviously was well maintained. I met Nick the Manager of the Hotel , very nice, Professional young man. You could tell he enjoyed what he is doing and was friendly and helpful to all guests. I use to stay at BW Saugatuck. This hotel was a lot more up to date and it will definitely be my choice when I return to the area. The Breakfast are was nice, clean and maintained as well. One bonus was outside the pool area there were some lounge chairs, and a couple of very comfy hammocks. It was great to go out there and cool off after the Jacuzzi. The only complaint I have is more than with this BW. I am Diamond Elite. When I check in to a BW they are suppose to have a welcome back for me. 99 % of the time this doesn't happen and when I mention. The front desk is clueless .. Diamond is the highest level with BW. I just feel that they should work on making things more special for their loyal rewards customers.
Again no issues with this hotel.. The bears that peep in the windows is a special touch and very cute!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oak Ridge, Tennessee
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The place was recently renovated but the carpet needed to be cleaned. The breakfast was not the greatest. The eggs were prepacked and didn't taste very well. Overall, I doubt I would stay again. The rates are a bit high and the room wasn't the most quiet. The staff was friendly and accommodating.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Upon entering side entrance after check in we noticed a terrible smell skunk like near the elevator. We made our way to our 3rd floor room that was supposedly just renovated and new, and upon entering we put our bags down flipped on all the lights and pulled one of the bedspreads down and lifted a pillow to look at cleanliness of the sheets and out crawled a BIG COCKROACH. AFTER HEARING MY WIFE SCREAM I ran out of the bathroom and swatted the bug and turned on my flashlight from my smartphone and began searching for more. I could not believe that we came accorss another little ONE COCKROACH. After calling several times with no answer we finally got the night manager to come up and see for herself. WE asked for a refund and got the heck out of there. On our way out to the parking lot we noticed 15 to 20 people having a BBQ on the lot at night and drinking beers etc. and smoking funny stuff and were very loud. NO MAS NO MAS

Room Tip: FIND another hotel
See more room tips
  • Stayed July 2014, traveled with family
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We had a king suite , the room was spacious, but don't wear white socks. The carpets really need some serious cleaning. Looked like room had recently been reprinted , painters tape of the window , was the hint.
Breakfast was nothing to get excited about, would have been nice to have more than apples for fresh fruit. The lid of the trash cans in the breakfast were incredibly grimy , asked twice if someone could take care of it. Lids were still cruddy the next day for breakfast. We switched rooms the second night because front facing rooms have a lot of road noise and garbage trucks at 4 it the morning.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marshall, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Pros: All hotel staff were very friendly. Free breakfast. Quiet.
Cons: The Audi (that I assume belonged to someone who worked there) that was constantly parked in front of the entrance door made it hard to get around the parking lot. Rooms could have been cleaner. Dirty towel left on the back of bathroom door from a previous guest and foot prints (foot not shoe... complete with toe prints) on the wall. Outside entrances for first floor rooms.

Room Tip: Ask for 2nd or 3rd floor if you want an inside entrance.
See more room tips
Stayed July 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alford, Florida
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Prices are higher in this tourist area! My wife and I don't have a budget, but if these motel room prices stay this high, we may go home early. Trouble with housekeeping first couple of days in a four night stay (including Friday & Saturday). Spacious Executive King room. We don't watch TV from bed so had to rearrange couch ( which includes a unique chaise lounge). Entry light kept going on and off by it self! Weird! Bathroom vent runs continually; had to shut bathroom door to block noise for sleeping. Bathroom light motion sensor quirky. Here's a new one: tub has puddle that won't drain; must not be tilted enough. Found six items that are normally in a motel room that were absent in this room. Usual breakfast items in smallish dining room, which includes a long, high table with stools which would be good for a large group. Used laundry which has 2 washers and 2 dryers. Fantastic 9" shower head. Be careful with glass bi-fold closet door!

Room Tip: East rooms (use your cell phone compass) overlook a grass field and small pond.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to BEST WESTERN PLUS Holland Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Holland Inn & Suites

Address: 2888 West Shore Drive, Holland, MI 49424 (Formerly Holland Inn & Suites)
Phone Number:
Location: United States > Michigan > Ottawa County > Holland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Holland
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Experience scenic Lake Michigan and the tranquility it offers at our newly renovated beach town hotel. Named one of the happiest places in the U.S., you can discover Holland and its historic Dutch culture with the fascinating Dutch Village shops, restaurants, and galleries located just half a mile from here. There is no better way to begin your relaxing vacation than at our hotel with luxurious amenities that include, oversized guest rooms, pillowtop mattresses, deluxe hot breakfast, 24-hour indoor pool, hot tub, fitness center and business center. Don't forget your pet can come on vacation with you in our special pet-friendly rooms! From our award-winning downtown to our beautiful lakefront, you'll fall in love with Holland's small town charm and big city amenities. With restaurants in walking distance such as Buffalo Wild Wings(R), Panera Bread(R), and Johnny Carino's(R) and shops nearby this Hope College preferred Holland hotel is in a prime location. Whether you have an adventurous side or if you are looking to unwind during your visit to Holland, there are many fascinating options for everyone. Enjoy your day boating, fishing, hiking, swimming, golfing, shopping, at the museum, or just sunbathing. Holland has many adventurous places to bring the kids as well including Crazy Bounce, Critter Barn, and DeGraaf Nature Center. We are conveniently located near many business travel destinations like Herman Miller, Johnson Controls, Magna Donnelly, Gentex, and Brenner Oil. Book your memorable stay now at the BEST WESTERN PLUS Holland Inn & Suites! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Priceline, BookingOdigeoWL and Agoda so you can book your BEST WESTERN PLUS Holland Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holland Inn And Suites
Holland Hotel Holland
Holland Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Holland Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.