We picked this hotel because it was centrally located to the things we wanted to do during our three day trip to Holland. When we entered the lobby of the hotel, there was a strong smell of chlorine (pool is adjacent to lobby area) but I did not notice it anywhere else. The front desk staff was courteous and helpful. However, Management needs to pay better attention to details (i.e. plastic ware is used at breakfast but I had to use a fork to eat my cereal because they ran out of the plastic spoons - we were told there weren’t any spoons for the last two days). Plastic spoons did appear after I finally said something.
Our second floor room had a microwave, small fridge, and two comfortable queen-size beds (the pillows were too thick for my sleeping preference - but that is why I travel with my own pillow). No extra pillows or blankets are in the room but a request to the front desk did provide them. Changes were being made to the guest rooms (our room received a new shower head during our stay). However, when maintenance left our room, they did not close our room door completely. It was left ajar until we returned at 10:30pm. We were a little upset to find our room was not locked. Housekeeping seems to do the minimum required work... we had to ask them for a roll of toilet paper and another towel (2 queens - three people - two towels). The hotel is okay and maybe when the transition is complete things will improve.
- Official Description (provided by the hotel):
- Experience scenic Lake Michigan and the tranquility it offers at our newly renovated beach town hotel. Named one of the happiest places in the U.S., You can discover Holland and its historic Dutch culture with the fascinating Dutch Village shops, restaurants, and galleries located just half a mile from here. There is no better way to begin your relaxing vacation than at our hotel with luxurious amenities that include, oversized guest rooms, pillowtop mattresses, deluxe hot breakfast, indoor pool, hot tub, fitness center and business center. Don't forget your pet can come on vacation with you in our special pet-friendly rooms! From our award-winning downtown to our beautiful lakefront, you'll fall in love with Holland's small town charm and big city amenities. With restaurants in walking distance such as Buffalo Wild Wings(R), Panera Bread(R), and Johnny Carino's(R) and shops nearby this Hope College preferred Holland hotel is in a prime location. Whether you have an adventurous side or if you are looking to unwind during your visit to Holland, there are many fascinating options for everyone. Enjoy your day boating, fishing, hiking, swimming, golfing, shopping, at the museum, or just sunbathing. Holland has many adventurous places to bring the kids as well including Crazy Bounce, Critter Barn, and DeGraaf Nature Center. We are conveniently located near many business travel destinations like Herman Miller, Johnson Controls, Magna Donnelly, Gentex, and Brenner Oil. Book your memorable stay now at the BEST WESTERN PLUS Holland Inn & Suites! ... more less
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- Also Known As:
- Holland Hotel Holland
- Holland Inn And Suites
- Holland Best Western