My husband and I stayed here at the end of August 2012, as we planned a weekend trip to Saugatuck. We booked our stay here after reading tripadvisor reviews, and the hotel definitely met our expectations. We knew we were at the right place when we saw the bears climbing up the hotel. Yes, a bit unusual, but I must say, the bears on the side of the hotel have a quirkiness that I just came to love. I mean, come on, how many hotels can you walk up to that just bring a smile to your face. We almost wanted a bear outside our window for better pictures, and if you look closely, a raccoon? meets you up front.

Although the heart of downtown Saugatuck was only about 15 minutes away, for the price, we couldn't complain. Room charges were $139 plus Michigan and Holland city taxes bringing the price to about $155/night (Much better than downtown Saugatuck).

The people at the front desk were pleasant to deal with and very informative. We had a nice size room that was nice and clean, and had a mini-fridge and microwave.

The continental breakfast was just okay, as others mentioned. But nothing to complain about, it was free.

We would definitely stay here again!!!!

This property was apparently a Best Western at one point, though you really couldn't tell. The hotel was clean, with a fridge and microwave in the room. The pool and workout facilities looked good, though I didn't get a chance to use either. Many restaurants and shops in the area. The decor was a bit too woodsy and whimsical for me (the carved wooden bears "climbing" the front balconies for example) but really, it wasn't objectionable.

I'd stay here again if in the area, although the racism comment by one reviewer is disturbing. There are three other hotels very close by if you feel there is a threat of racism ruining your trip at this establishment.

I love this place! If your ever in Holland Michigan and your looking for a great value!! The Holland Inn and Suites is the place to go. The rooms are Large and clean.... bath tubs have jacuzzi.. The staff is helpful and friendly. I stay here every time I am in Holland.

We were just driving through Michigan and got tired. We knew nothing about this hotel. We stopped late at night. Got a great rate on our room. One of the cleanest hotels I have seen. Room very good size, had fridge and microwave. Had a nice pool (we did not use). Wifi did not work in our room, but it was late so I did not ask for help. Beds firm, but really clean. They offered a simple breakfast, can't complain since it was free, but I have seem more offerings at other place. Nice location we could walk to have dinner. Overall very happy and surprised since I did not research before our stay.