My husband and I planned a last-minute anniversary getaway to the Lake Michigan shore on a busy holiday weekend. The B&Bs in Saugatuck and Douglas were booked so we were lucky to find a vacancy at this "B&B" just a few miles north of Holland, MI at short notice. The property is built specifically for this purpose, so the very new-ish house is super modern, and super sterile. The rooms are large and each appointed with a jacuzzi, porch overlooking the woodlands, king bed, and 2 person shower. The property is pretty cool with lots of wildlife. But the house itself is just weirdly not comforting or inviting. It is uber-private if you're going to hole up in your room, I guess, but not particularly welcoming or thoughftul. Once we arrived, the weirdness started:
- the innkeeper was not able to welcome us, although we were instructed to notify him 2h prior to our arrival, which we did. He said it was a busy weekend at his other job and he couldnt come and could we just let ourselves in
- at other B&B's there are usually afternoon nibbles or even just some fruit out for your arrival. Nothing. We were starving and also felt like we had just snuck into someone's private house
- we were told that because he was busy with his other job, he would not be serving breakfast on one of the two days we were there. Did I mention this was a holiday weekend? Why would we stay in a B&B otherwise?? I don't understand how you can run a business and not include 50% of what is advertised in the title itself! Not only that, but he didn't offer suggestions for local restaurants, since now we were on our own for breakfast. Again, even setting out a bowl of fruit or juice/coffee would have been thoughtful. AFTER we demanded some recourse, he knocked off 25$....it should be 50$ given that is breakfast for 2 people and the total we paid was >250$ per night, but we let it go because we were happy to have anyplace at all to stay that weekend.
- the toiletries are unidentifiable potions labeled 'shampoo', 'conditioner', and 'body wash' stored in a boxy plastic dispenser on the shower wall. Um, glad I brought my own stuff...again, not a deal-breaker but just a lack of thoughtfulness
- the second day, the jacuzzi didn't work. At this point, we stopped caring.
- the day we did get breakfast, the food was fine but the meat-eaters got a side of bacon and we, the vegetarians, got just our main dish. Even at crappy IHOP (where, stuck in this situation, we ended up eating our other day's breakfast) they happily substituted fresh fruit for the meat that comes with your meal - without even asking! Again, a lack of extra consideration that makes your guests feel welcome.
- lastly, our breakfast was served around a table with the other guests of the 'Inn'. That's fine if everyone is up to chatting with strangers on their romantic, secluded getaways, but really I go to B&Bs for the privacy and personal attention. It was awkward as everyone tried to make the best of it, but really, if I wanted a meet&greet I would have signed up for a more social vacation, like a group tour.
- you can't wear shoes in the house (fine, as it is new), but the deck for breakfast makes your feet cold. Again, just a little forethought would help (a rug? not eating outside if you didn't want to?) OK, maybe I'm just whining now.
Overall, it was definitely clean, secluded, and private....but thoroughly lacking the extra touches that make a B&B getaway so inviting and comfortable. And the no breakfast thing was just ridiculous.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.