I tried to book an Elk Ride with dinner for four persons a month in advance and was told that they were only accepting reservations with "lodging". The person I spoke to said she would speak to the manager to see if they would allow me to book without lodging and they would get back to me. I did not hear back from them and then e-mailed a follow-up inquiry 10 days later. Again, I heard nothing. It was as if I had to beg them to spend $350 dollars with them! I finally called the week before the anticipated date and was told "we only call if we have availability". I was told otherwise during my original call. It was amazing that during my final call to inquire that the person I spoke to completely missed the point that I was told they would call me back and they never did. She also said they had been booked for that weekend for "quite a while" which is not true because they was availability three weeks earlier (but again, only with lodging). I would like to know how many of those reservations were made without lodging after all. I wish Thunder Bay Resort all the best in business - nothing stays the same and unfortunately, if the time ever comes where they come looking for my business, I will not respond based on this experience.
- Official Description (provided by the hotel):
- Resting on over 400 acres of Northern Michigan's stunning landscape, Thunder Bay Resort is the perfect retreat for your weekend escape! Complete with a state-of-the-art, Full-Service RV park, Deluxe Lodging poised on our pristine 18-hole golf course and a 160 acre Elk preserve, Thunder Bay Resort is truly a destination for all seasons. Enjoy the outdoors? Then take advantage of the amenities hosted by Thunder Bay Resort including snowshoeing, cross-country skiing, biking, hiking, horseshoes, and the Resort's award-winning, signature Elk Viewing Carriage Ride, Gourmet Dinner & Wine Tasting Event! ... more less
- Also Known As:
- Thunder Bay Hotel Hillman
- Thunder Bay Resort Michigan/Hillman