I brought my parents and a couple of sisters to stay for a couple of days for a family visit. We rented 2 rooms and a suite. This hotel was a pleasant surprise! I travel a lot for work- weekly. I would take this motel over any of the hotels where I usually stay. The internet is free with a strong signal, the rooms were positively sparklingly clean, and the on-site 24/7 staff obviously cares about what they are doing. The fitness center had a weight machine in addition to the usual eliptical/treadmill/bike. Here's one thing that I never, ever see no matter where I go: there was not a single web or dead bug on any of the outdoor (or indoor, for that matter!) furniture. That is unusually clean- and very appreciated. There was not a single missed hair or smudge in the bathroom. The towels were soft and there was enough of them. I felt that the room and the grounds were clean. There were flowers in pots all over the place. The AC units seemed new. I do like central air, but the room units worked just fine at cooling our rooms and suite. The pool was in the process of being cleaned, which was fine, we didn't get the chance to use it anyway. I noted that there were transfer chairs for elderly guests to use to get in and out of the pool and spa- nice touch. Oh, and there were Kuerig coffee makers in the rooms, which is a high-end touch that I usually only see in 4 or 5 star hotels (if we are lucky enough to have coffee makers in those rooms- many hotels seem to be forcing you to order room service coffee or go down to the lobby. How is that convenient?) I would stay here again, in a heartbeat! I am only adding this next part because people seem to want specific feedback for "what can we do to improve?": they don't really need to do anything at this point, just keep doing what they are doing. But if I were forced to say anything, maybe they could add scrambled eggs to the breakfast? (I know - the hardboiled ones are already there. As I said, they are doing a great job. This is more just me adding a personal request :) LOL). Decor updates, as they are already doing, are also always nice. The newly-remodeled breakfast area decor was great and modern. In-room checkout for business guests is also nice. They may already have it, I'm not sure because I went to the front desk. The vending machines and the outdoor seating area- especially the glass-top patio table and chairs were wonderful. I am almost hesitant to post this, because I want to ensure that they have availability for me the next time that I am in the area. But JOB WELL DONE. This place was a pleasure, in the opinion of a road warrior-ette. You won't find a cleaner room in Michigan.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oh my! We have to say that your review is the longest we have ever gotten. It is also VERY much appreciated. We were reading your review to our 14 year old son to let him know how much people like the flowers. He is the one that cares for them most days. We also like to show these reviews to our employees. We let them know how much we appreciate them, but also like them to know how our guest feel about their work too. We look forward to your return. Like our Facebook page and watch our changes as they will begin this fall.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.