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“Charming, but a serious mold problem....” 2 of 5 stars
Review of Colonial Inn

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Colonial Inn
2.5 of 5 Hotel   |   210 Artesian Avenue, Harbor Springs, MI 49740   |  
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Ranked #3 of 4 Hotels in Harbor Springs
Tampa, Florida
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
“Charming, but a serious mold problem....”
2 of 5 stars Reviewed August 26, 2012

The Colonial Inn is one of those places that you want to be really great. The main building has lots of charm and character, the grounds are very pretty and it is located in a beautiful, quiet neighborhood on the edge of the bay. Unfortunately there is some issues that keep it from being a perfect place to stay.

We stayed in Room 39 in the main building. It is "two-room suite". The room was very large but seriously under-furnished. The main room is has a king bed and a sitting area with two sofas. The second room has two double beds and one nightstand. There is no dresser or any place to lay out your things in either room. We ended up putting our suitcases on the floor and digging things out. Meanwhile there are huge open unused areas within the room. Sounds like a small thing but it becomes annoying.

But of greater concern is the smell of moth balls that almost knocks you out when you enter the room. Apparently this is to cover up the mold smell which is evidently an issue at this inn. The smell dissapates after leaving the windows open but you know the mold is still there. I woke up in the middle of the night with a seriously runny nose and itchy eyes which I can only attribute to the mold. There was a large area of black mold on the ceiling in the bathroom as evidence of the problem. The entire building appears to have deferred maintenance--seriously sloping floors, peeling paint, rotted window sills, etc. Quite sad as it is a great old building. While they have obviously spent some money recently renovating the rooms they clearly did not take care of structural and mold issues first.

If you choose to stay there here are a few more points--the pool is small but adequate and was good for a quick dip on a hot day as there is no real swimming beach nearby. Shirley the desk manager was very nice and doing her best to keep everything running (we never really saw anyone else working there except a housekeeper). The breakfast is very basic but passable. It is a fairly long but enjoyable walk into town. The Wequetonsing neighborhood just east of the inn is really special and not to be missed--explore it by foot or bike.

Lastly, there are photos of the owner in the lobby with Mitt Romney and John McCain. Personally, I do not think it is appropriate to display the political leanings of the proprietor in any establishment. Even in a WASPy place like Harbor Springs it is probably best not to risk offending your guests

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Browns04, Owner at Colonial Inn, responded to this review, September 3, 2012
After reading this review, we went to the room and we found a one foot square area in the back right corner of the bathroom. We immediately called our plumber who when he checked found out that a water shut-off valve in the ceiling that had been slowly dripping has caused the problem.He replaced the valve and removed the damaged ceiling where the mold was.
We regret that this happened and wish the guest had said something to us so we could have moved them so we could have fixed the problem.
We also regret that we did not noticed the problem before hand and so we are glad for the opportunity to fix it.

Regarding the Pictures of Mit Romney and John McCain. I have known Mit Romney for years . His parents had stayed at our Hotel since the 1960's when his father was Govener for Michigan. John McCain is also an old friend. I am proud that I have hosted such Dignitories . I have only two small six inches pictures of myself with Mit and John in my lobby. There are no political signs or posters.I live at the Hotel . It is my home. The pictures will remain.
The guest are obviously unhappy about the pictures so they were looking for things that are wrong.
But since the mold issue was small I beleive the real issue was the Romney picture. That was why they didn't bother to tell us at the desk. If the whole room was filled with mold , wouldn't most people complain at once at the desk ?.
As a guest I would have!.
Unfortunately they were right about the mold, but it was greatly exagerated.
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54 reviews from our community

Traveler rating
    12
    23
    9
    9
    1
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15
23
Solo
0
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Kalamazoo, MI
Top Contributor
78 reviews 78 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed August 19, 2012

Stayed 2 nights for our 52nd anniversary. Needs a lot of work in buildings and grounds. Several buildings. Floor buckling by each door in our room. No trustworthy security locks. Breakfast (very spartan continental) in main building requiring walk or drive. No newspapers available (had to go into town). Dark bathroom, AC needs filters cleaned, lamp lightbulb missing so borrowed from closet ceiling, Shirley was pleasant hostess and works hard covering several tasks. If visitning Harbor Springs again, will definitely look to stay elsewhere.

Room Tip: Convenient to town, but not much else positive. Look elsewhere.
See more room tips
  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patdetroit
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 16, 2012

A few days ago my family stayded at the colonial inn. We were greated frendily when we were checked in by shirley the deckclerk. We were upgraded to fireplace room with a hard wood floor . We were told that hair driers were avalible by request. The hotel had a small beach and dock.My son loved the dock.The pool and spas were relaxing. That night Shirley recomended Legs Inn for dinner. The drive was pretty and had many bluff views. The diner was nice. That morning we ate a homemade breakfast. the muffins were delicius.That night we were recomended the New Jork reastrant. It was a taste formal reastrant. It was sad the next morning because we had to leave. We wil definitely return next year.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Punta Gorda, Florida
Top Contributor
83 reviews 83 reviews
36 hotel reviews
Reviews in 57 cities Reviews in 57 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed August 15, 2012

The hotel is beautiful on a quiet street about a block from the bay. Our room was on the second floor (no elevator) of the main building. It was small (2 beds and a nightstand) but clean. Our floor sloped noticably toward the bathroom adding charm. This place has character. I didn't get a chance to try the breakfast or spend any time in town so I might have to come back...

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 15, 2012

All other Bed & Breakfasts in the area were booked, so we felt lucky to get a room at the Colonial Inn. Although the service at the front desk was great, the room left much to be desired. We did not stay in the main house, but stayed in another building. Although it had been remodeled, it still needed improvements. The air conditioner was falling apart.....literally, the front fell off and it was terribly dirty/dusty inside. There was no coffee maker in the rooom nor was there a blow dryer. Really, those are two must haves! What woman wants to get dressed and run to the front desk to get a hair dryer and then go back to the room to start all over again? Without coffee! There was no end table in the "living area," so nowhere to set a drink or anything. The parking was not good, especially if one is hauling a trailer. Really, for that amount of money, it could use some fine tuning to make guests more comfortable.

Room Tip: Maybe the rooms in the "Main House" are nicer?
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  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park City, UT
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 4, 2012

We liked the Colonial Inn when we came across this hotel a couple of years ago and decided to return this year. We had rooms in the main house which are large and comfortable. I like the minimal decorating rather than the clutter you sometimes find in historic themed places. Great location in Harbor Springs.

Stayed August 2012, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 2, 2012

When my family checked into the colonial inn we were given a big room newly remodeled. We liked the hard wood floors and the artwork. The rooms were clean and the location was good. My kids enjoyed swimming at the dock. Thumbs up for the pool and the big spa. The service was good and I hope to return soon.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Colonial Inn

Address: 210 Artesian Avenue, Harbor Springs, MI 49740
Phone Number:
Location: United States > Michigan > Emmet County > Harbor Springs
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #3 of 4 Hotels in Harbor Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Colonial Inn 2.5*
Number of rooms: 40
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Also Known As:
Colonial Hotel Harbor Springs

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