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“Great Value” 5 of 5 stars
Review of Comfort Inn Airport

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Comfort Inn Airport
2.0 of 5 Hotel   |   4155 28th St., S.E., Grand Rapids, MI 49512   |  
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Ranked #8 of 51 Hotels in Grand Rapids
SAGINAW
2 reviews
“Great Value”
5 of 5 stars Reviewed December 17, 2011

I have stayed at this property numerous times over the last several years. It has never let me down. They offer a very nice room at a great price, clean and friendly. Solid 5

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review, January 5, 2012
Thank you for your review of our hotel. We appreciate you taking the time to fill out a review of the hotel. We hope to see you the next time your travels bring you to Grand Rapids

Comfort Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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249 reviews from our community

Traveler rating
    153
    58
    30
    6
    2
See reviews for
88
63
26
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Any
English first
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 29, 2011

We recently stayed this past Thanksgiving weekend and had a very comfortable stay. This is has been my second time with them and I have not been disappointed yet. The staff is very friendly and helpful. The rooms are clean and quiet. Whenever I go to Michigan, I will be staying at this location.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review, January 5, 2012
Thank you for the kind words. We are very happy that you chose to stay with us. We hope we see you in the near future

Comfort Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lambertville MI
1 review
5 of 5 stars Reviewed November 12, 2011

We recently stayed at The Comfort Inn Airport in Grand Rapids, MI, and I have nothing but praise for it. The staff was friendly, helpful and efficient...even when we had to change rooms almost immediately after registering. I had not realized my husband had brought his laptop with him ( so much for a get away!), and the staff gave us a different room where he would have better wireless reception. The appearance of the grounds, the lobby, the hallways,the room itself -- everything was beautiful, well decorated, welcoming , well maintained, and CLEAN. In addition to the included Gourmet breakfast, the hotel provided a restaurant list in our room which gave names, locations, directions, and price ranges of at least 20 local restaurants. We'll be back.

Room Tip: Let the desk know if you are bringing your laptop computer...they'll make sure to give you a roo...
See more room tips
  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fayetteville, Pennsylvania
1 review
5 of 5 stars Reviewed November 11, 2011

5 *s All Around for: *Check-in Staff who honored our savings coupon for 2 nights. For: *Friendly Breakfast Staff who prepared a delicious spread each day. For: *Cleaning Staff who were friendly and efficient. For: *a very comfortable bed. And, For: *the very quiet and dark room assigned to us. Best Comfort Inn experience we ever had!! Keep up your good work.

  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review, January 5, 2012
Thank you for the feedback. We are happy that you enjoyed your stay. We look forward to seeing you the next time your travels bring you to Grand Rapids. Thanks again

Comfort Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Des Moines, Iowa
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 1, 2011

Stayed here for one night while visiting Calvin College. Hotel is in a great location and is near many restaurants and shopping. Price is very reasonable and hotel is well maintained. Staff at the front desk was very friendly and accomaditing as we arrvied late in the evening. I would recommend this hotel for a short stay.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review, January 5, 2012
Thank you for your review. We are excited to see that you found the hotel an Excellent Value. We look forward to serving you in the future. Thank you again

Comfort Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pleasanton, California
1 review
5 of 5 stars Reviewed October 31, 2011

Very friendly staff, and a very quiet, comfortable night of sleep. Exactly what I needed for a very important meeting the following morning. Very happy customer.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review, January 5, 2012
Thank you for your review. We appreciate your great feedback. We hope to see you again the next time your travels bring you to Grand Rapids

Comfort Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pompano Beach, Florida
Top Contributor
51 reviews 51 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed October 23, 2011

my wife and i made a winery and fall-color
visit to michigan in mid-october, flying in, and
out of grand rapids. since we arrived in the
evening, and were departing in the morning,
i decided on staying in grand rapids on the
first, and last nights of our trip, which is one
we make annually. the great reviews of this
property on trip advisor, and its airport shuttle
service were strong selling points. and...there's
something else you should know...had i not
had a delayed-bag issue to deal with...we'd
have had the opportunity to ride over to the
hotel with our delta-connection flight crew.
when airlines use a hotel for crew layovers,
you can be sure it's a value-property. being
the most frequent, of frequent travelers...they
know the good spots!!
while this was a decent building, with very
adequate rooms and facilities, and...an ample
hot breakfast was included...the best feature
of this hotel is the staff. they're friendly, help-
ful, and "on time, and on target." there was
even a complimentary 'pizza party' on the
tuesday night we were there.
while there seems to be a schedule for the
shuttle...it also ran on demand, and the airport
pick-up was completed in short order. i would
also add, that by using the shuttle, i was able
to save on my car rental, by shaving one full
day off the rental period. we didn't need a car
when we arrived, since there is a good selection
of restaurants and stores within walking distance
of this comfort inn. actually...this place is very
well named... it did provide comfort that was well
above average.

Room Tip: the hotel is set back from the highway, so noise isn't an issue...a front or back room is fine.
See more room tips
  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review, January 5, 2012
Thank you for your review. We are excited that you liked our service as that is something we pride ourselves on. We hope to see you the next time you come to Grand Rapids
Comfort Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Airport

Address: 4155 28th St., S.E., Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Grand Rapids
#10 Romantic Hotel in Grand Rapids
#13 Business Hotel in Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Airport 2*
Number of rooms: 107
Official Description (provided by the hotel):
Friendly smiling faces, impeccably clean rooms, and a full hot breakfast await you at the Gold Award Winning Comfort Inn Airport Hotel. All of our rooms include free wireless internet, flat screen TVs, microwaves, and refrigerators. While traveling can be stressful, you will begin your trip in style as you enjoy our weekday evening hospitality, print off your boarding pass in our business center, and relish a great night sleep on our comfortable beds. From the time our breakfast begins at 4:30am, until we see you off, our staff will work tirelessly to make your stay as relaxing as possible. ... more   less 
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Also Known As:
Comfort Inn Airport Hotel Grand Rapids
Comfort Inn Grand Rapids
Grand Rapids Comfort Inn

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