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Comfort Inn Airport: Traveler Reviews


Comfort Inn Airport
4155 28th St., S.E., Grand Rapids, MI 49512
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Traveler Reviews

83% Recommend
3.5 of 5 stars 12 reviews
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Nicer than usual Comfort Inn ~ Business District

Comfort Inn Airport

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5 of 5 stars
dc2837998 31 contributions
Holland, Ohio
0/2 found this review helpful

Part #3 (cont) Excellent Room / Rate ~ sure makes a difference as to LOCATION of the hotel. Beautiful decor, professional staff, dozens of restaurants within a mile of the hotel. NOW if we could only get the chain to subscribe to Douwe Egberts coffee...check in time: 3p check out: Noon. Its times like this that make me glad I'm part of the Choice Privileges Rewards Program. And I was happy to pay the $63.23 bill. We didnt stay for breakfast as we were anxious to get to Rosie's Diner in Rockford, MI < as highlighted on Guy Fieri 's Food Network Diners, Drive-Ins and Dives >

  • Liked — Value for the Cost
  • Disliked — Crappy Coffee
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 50-64
  • Member since February 27, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $87 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Very pleasant place, good for value

Comfort Inn Airport

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4 of 5 stars
dmm839 2 contributions
Evanston, IL

Stayed here for a business trip... one night only. It was plain, comfortable, clean... just as a $75/night stay should be.

Good things to remark on:
- they had free pizza in the lobby the night I got there... didn't partake in it, but what a nice surprise!
- breakfast buffet wasn't full hot breakfast, but the waffle was great and something different... very good overall
- staff was very nice and very pleasant at the front desk

Negative things to remark on (only one really):
- bathroom was slightly dirty (some hairs in the tub), and some hardware, also in the bathroom, was broken

  • Liked — extra effort by the hotel to keep you happy
  • Disliked — slight cleanliness concerns in the bathroom
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2007
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since April 18, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Older travelers
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $87 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Clean, Cortable, Good Location and Value

Comfort Inn Airport

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4 of 5 stars
FallsChurchTraveler 60 contributions
Falls Church, Virginia

My wife and I stayed here one Friday night in early July en route to our final destination farther north on Lake Michigan. It is in a retail area east of town close to the airport and many restaurants including a Carraba's Italian place next door. Our room was clean, the beds were comfortable, the high-speed Internet worked fine, and the price was right (about $60 through Expedia). The breakfast included the usual patries and cereal, plus make-your-own waffles that were very good and hard-boiled eggs. Our expectations were exceeded, and would stay here again.

  • Liked — Value
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $87 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Reasonable place to stay

Comfort Inn Airport

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3 of 5 stars
rollocst 28 contributions
Pittsburgh, PA

I stayed at the hotel using points. I was greeted by a very nice desk clerk who asked me if I would mind a first floor room. I realized later that he probably asked this because the curtains in the room were about an inch too short. I had to use extra pillows and towels to cover the gap.

In general the hotel is very clean and mostly updated. The beds are comfortable with new bedding. The bathroom looked a bit dated though. The breakfast was as expected but the room was mobbed during my trip and the coffee ran out. I checked back for coffee after I packed up my belongings but they were still out. Overall the hotel seemed like a good value and I'd stay there again despite some minor inconveniences.

  • Liked — Convenient location
  • Disliked — Room curtains too short
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
  • Date of stay June 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since May 03, 2006
  • Would you recommend this hotel to a friend? Yes
  • I selected this hotel as a top choice for Theme / Amusement park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $87 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Hit Or Miss

Comfort Inn Airport

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3 of 5 stars
skhirt 10 contributions
Williamsburg, MI

We have stayed at this hotel several times and gave it a good review as recently as January 2007. This time, however, we can only give it an average rating. It must depend on the room you're given. This time our room (#137) was run down and in need of repair. The desk chair was literally falling apart and the bathroom door had pieces of wood peeling off from it. On the plus side there were brand new comforters on the bed, most of the staff was friendly (with the exception of the short girl at the front desk), the breakfast buffet offers something for everyone and the price is reasonable. Who cares if they don't offer room service (no on site restaurant) or that you have to make your own waffles (that way you're getting them fresh and hot). We will give them another chance in the future.

  • Liked — Front desk staff; location; value; free breakfast buffet
  • Disliked — room appearance; elevator
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay April 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Hotelmanagergr, Manager
(Management representative)
Aug 25, 2008
We thank you for the comment and the review. Since your review we have finished renovating the rest of the rooms. We apologize that you encountered your problem and look forward to showing you our award winning property on your next return
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $87 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Comfort Inn Airport Also Known As

Address: 4155 28th St., S.E., Grand Rapids, MI 49512