I've rarely met a friendlier staff, housekeeper named Renee met me in the hall and asked about my stay. Very unusual. I would have rated the hotel excellent had it not been for the under powered a/c, and the wall-papering in process.
The 2nd floor was still undergoing a bit of remodeling; they were wall-papering during my visit. Some may not have a problem with the chemical smell, but I do unfortunately. Had to change to the 3rd floor, the chemical smell on 2 was too much! Even on the other floors the smell could be detected, but wasn't as intense.
Was a little apprehensive when I sat on the bed and it sank quite a bit, but the bed slept great for me, might not be as good for everyone. Sure glad Marriott changed their bed ensemble, like this coverlet much better.
The only other complaint is the above referenced a/c in adequacy. The highs during my visit were low 80's, so I would expect the units to keep up, but they had difficulty.
Cleanliness is very good, room otherwise pretty standard for a Fairfield Inn. At this hotel, the staff makes the difference.
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- Also Known As:
- Fairfield Inn Grand Rapids Hotel Grand Rapids
- Fairfield Grand Rapids
- Grand Rapids Fairfield Inn