The rooms were decent. The breakfast was fine. We had the luck of staying the two nights that a family reunion was going on so the main room was over-run with loud and rude people (the staff didn't do anything about it).
This hotel seems a bit outdated but it's a good location, enough off 28th street it feels like you are a bit away from the sketchiness of 28th. We had alright service. When I requested another blanket for my son the person at the front desk made it seem like it was an inconvience. Who knows... maybe just a bad day?
There was a dark stain on my blanket (cofee maybe), and I don't drink coffee. The is the nice down comforter I'm talking about. So that was gross. I told the staff about it and she wanted to blame someone else instead of taking care of it. I kept trying to explain to her that I didn't want to get someone in trouble I just needed a new blanket. I got the new blanket. The staff here just have a weird culture it seems.
The beds were fine. It wasn't the best sleep ever, and not the worst either. It wasn't a memorable place to stay. When we come back to Grand Rapids to visit, I think we'll try another hotel.
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- Also Known As:
- Fairfield Inn Grand Rapids Hotel Grand Rapids
- Fairfield Grand Rapids
- Grand Rapids Fairfield Inn