We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“One Night Stay” 3 of 5 stars
Review of Clarion Inn & Suites Airport

Save Saved
You added Clarion Inn & Suites Airport to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Clarion Inn & Suites Airport
3.0 of 5 Hotel   |   4981 28th Street SE, Grand Rapids, MI 49512   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #28 of 52 hotels in Grand Rapids
Toledo, Ohio
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“One Night Stay”
3 of 5 stars Reviewed December 21, 2013

The hotel has the feel of an older hotel that needs or will be needing renovations soon. My room was clearly set up for 2 beds, though there was only one bed in the room. This left a large open space in the room that was not filled with anything, though it did not bother me. The sink also was not installed correctly: the faucet was too close to the edge of the sink, making it somewhat difficult to wash my hands. The room itself was clean. The staff was friendly and helpful. A complementary breakfast and dinner were included with the stay. I already had dinner plans. Breakfast was ok; it was a typical hotel breakfast. I would stay here again if I were to visit the area, but it is definitely not a more luxury stay.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

112 people have reviewed this hotel

Traveler rating
    46
    34
    13
    8
    11
See reviews for
21
22
11
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Louisville, Kentucky
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 5, 2013

I had a nice night stay. The bed was fine, room was clean and ample space. Hotel is VERY loud. You can hear every single door close plus hear people in the hall very clearly. Front office staff was very nice and very accomodating. They were able to adjust my rate to match what I could book at a hotel down the street. We did not use the shower and woke up too late to enjoy breakfast. Overall an OK hotel, nothing spectacular but no complaints besides the noise either. It would be fine for an overnight stay. I have stayed at the Comfort Inn down the street and would stay there again for my next visit.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicksburg, Michigan
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 1, 2013

This is a good place to stay if you have an early flight out in the morning because they have a shuttle. Although the breakfast buffet is not available real early, they do have a continental breakfast that is more than sufficient.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati
Top Contributor
156 reviews 156 reviews
36 hotel reviews
Reviews in 66 cities Reviews in 66 cities
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed November 24, 2013

I booked five nights at this Clarion, expecting the usual amenities and service. I only need a nice place to sleep, while in town working and don't get back to the hotel till after 10:00Ppm, usually. The second night i came in my room hadn't been cleaned, even touched and no fresh towels. I went down to desk, the young lady informed me " Yea, we've had problems with house keeping alot, lately"! I told her I need towels daily, expect my room cleaned and she informed me to call manager. I left my number for manager to call me, went back to room and had a nice shower in morning, using hand towel. Next night, russian roulette opening door and you guessed it, room not touched. I again go down to desk, informed young lady Again, that I had called at 10:00am and told desk I wanted my room done that day. Still no manager and no call back, no response except "Sorry, we've had problems with house keeping". Lots of choices on this road and I'm now down the street!

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Oak, Michigan
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 3, 2013

This Clarion Inn is located right off the freeway & is in close proximity to many restaurants & shopping areas. I have stayed here twice, & the king-sized beds are very comfortable, the rooms are clean, the expanded continental breakfast is quite good, and the price is very reasonable. The staff is friendly, they honored a late check-out request, & the hotel was quiet- no road noise or noise from other guest rooms.

Room Tip: Top floor to avoid hearing footsteps above you.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holland, Michigan, United States
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 29, 2013

Being a member of the Choice Hotels rewards allowed me to book a room here for an amazing price for my father. Check in was nice and easy.

The room was very nice with a big bed and a nice bathroom! The bathroom mirror had sprays of water on it but otherwise it was nice.

If any family needs to stay near the airport I will recommend this place highly and secure them a good rate once again :)

Room Tip: Check out your area and make sure all your needs are met. A meijers is nearby as well as many restau...
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellefontaine, Ohio
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 28, 2013

This hotel was a great choice for us. The room and bathroom were both spacious and clean. The bed was comfortable and multiple down and down alternative pillows were on the bed. The staff was exceptional, from the front desk to the breakfast room gal-- all very pleasant and intent on our satisfaction. The lobby is spacious and attractive. We were pleased with the variety of hot breakfast available: eggs, bacon, sausage gravy and biscuits, country potatoes, waffles, and lots of cold choices also. They were running low on several hot items a half hour before closing and the hostess prepared fresh refills for those of us still eating. It appears to be an older hotel in need of a few updates here and there - our desk chair had a large tear in the seat, the carpet was missing/frayed in a few spots - but the great customer service and the quiet, clean rooms made this a great choice for us. We would stay there again without hesitation and recommend it to others!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Clarion Inn & Suites Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Clarion Inn & Suites Airport

Address: 4981 28th Street SE, Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #28 of 52 hotels in Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Inn & Suites Airport 3*
Official Description (provided by the hotel):
Completely renovated in 2009, this Choice hotel is big on value. You’ll love new flat panel 32” TVs in every guestroom along with microwaves and refrigerators. Guestrooms also boast all new furniture, carpeting, bedding, wallpaper, sheets, towels, mattresses, and more. A daily breakfast buffet is complimentary as is an evening reception served Monday - Thursday. Complimentary area shuttle service will take you anywhere within a 3 mile radius. Free wireless Internet and outdoor heated pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, Priceline, Tingo, Despegar.com, Choice Hotels, Expedia, BookingOdigeoWL, Hotels.com, Venere and Agoda so you can book your Clarion Inn & Suites Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Clarion Inn And Suites Airport
Clarion Inn & Suites Airport Hotel Grand Rapids
Grand Rapids Days Inn

Owners: What's your side of the story?

If you own or manage Clarion Inn & Suites Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.