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“Very nice for the value :)” 4 of 5 stars
Review of Clarion Inn & Suites Airport

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Clarion Inn & Suites Airport
3.0 of 5 Hotel   |   4981 28th Street SE, Grand Rapids, MI 49512   |  
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Ranked #33 of 48 Hotels in Grand Rapids
Holland, Michigan, United States
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
“Very nice for the value :)”
4 of 5 stars Reviewed October 29, 2013

Being a member of the Choice Hotels rewards allowed me to book a room here for an amazing price for my father. Check in was nice and easy.

The room was very nice with a big bed and a nice bathroom! The bathroom mirror had sprays of water on it but otherwise it was nice.

If any family needs to stay near the airport I will recommend this place highly and secure them a good rate once again :)

Room Tip: Check out your area and make sure all your needs are met. A meijers is nearby as well as many restau...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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148 reviews from our community

Traveler rating
    56
    40
    19
    15
    18
See reviews for
27
31
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48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Bellefontaine, Ohio
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 28, 2013

This hotel was a great choice for us. The room and bathroom were both spacious and clean. The bed was comfortable and multiple down and down alternative pillows were on the bed. The staff was exceptional, from the front desk to the breakfast room gal-- all very pleasant and intent on our satisfaction. The lobby is spacious and attractive. We were pleased with the variety of hot breakfast available: eggs, bacon, sausage gravy and biscuits, country potatoes, waffles, and lots of cold choices also. They were running low on several hot items a half hour before closing and the hostess prepared fresh refills for those of us still eating. It appears to be an older hotel in need of a few updates here and there - our desk chair had a large tear in the seat, the carpet was missing/frayed in a few spots - but the great customer service and the quiet, clean rooms made this a great choice for us. We would stay there again without hesitation and recommend it to others!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Santa Barbara, California
Top Contributor
71 reviews 71 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 24, 2013

Located close to the airport on 28th Street, the hotel is fair value for money...but don't take anybody special for the weekend.

Low ceilings, thin walls and polystyrene plates at breakfast. Complimentary breakfast is fair although the cooked items I would be embarassed to serve my house guests at home.

My room was not made up on day three and the front desk person told me this was normal. No offer was made to make it up although we were offered clean towels...and to think I left a good tip the day before.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Des Moines, Iowa
1 review
5 of 5 stars Reviewed October 17, 2013

I travel around the county for work and I must say this hotel and all the staff far surpass all basics.
i travel about 45 weeks a year and never bother to write any reviews but this stay was one of the
best i have ever had. the staff was helpful well beyond hotel hospitality standards. rooms were clean. i would recommend this hotel to anyone with no second thoughts.

Room Tip: I personal like the rooms on the right facing side for am sun
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Middleton Mi
Contributor
13 reviews 13 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 15, 2013

This property is very nice. The staff go out of their way to accomodate you. The rooms are neat and clean and are nicely decorated. I stay in a two room suite and it is beyond comfortable and clean.
The hotel is very clean. Breakfast is nice-- varies daily, but the selection is very nice.
In the evening, a light meal is offered. Again, the selection varies but the food is very good. Nice gester offering this meal especially when the weather isn't cooperating.
I stay at this property one week a month and I really do enjoy staying here.
I highly recommend this hotel

Room Tip: the suites are real nice.
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 10, 2013

This hotel should not be a 3 star. Old, dirty, paper thin walls. Staff does not care and knows nothing about customer service. People partying in the hallways at 2:00 a.m. staff did nothing. Wish Priceline would take them off.

  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2013

Very clean, and the staff were extremely friendly and helpful. The rooms were well appointed, and the beds are VERY comfortable. Close to the airport, and good restaurants close by. Would highly recommend to anyone traveling to Grand Rapids.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Inn & Suites Airport

Address: 4981 28th Street SE, Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 48 Hotels in Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clarion Inn & Suites Airport 3*
Number of rooms: 107
Official Description (provided by the hotel):
Completely renovated in 2009, this Choice hotel is big on value. You’ll love new flat panel 32” TVs in every guestroom along with microwaves and refrigerators. Guestrooms also boast all new furniture, carpeting, bedding, wallpaper, sheets, towels, mattresses, and more. A daily breakfast buffet is complimentary as is an evening reception served Monday - Thursday. Complimentary area shuttle service will take you anywhere within a 3 mile radius. Free wireless Internet and outdoor heated pool. ... more   less 
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Also Known As:
Clarion Inn & Suites Airport Hotel Grand Rapids
Clarion Inn And Suites Airport
Grand Rapids Days Inn

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