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“Best Surprise is No Surprise” 5 of 5 stars
Review of Hampton Inn Grand Rapids-North

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Hampton Inn Grand Rapids-North
2.5 of 5 Hotel   |   500 Center Drive, Grand Rapids, MI 49544   |  
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Valentine Romance Package
Ranked #12 of 48 Hotels in Grand Rapids
Certificate of Excellence 2014
Livonia, Michigan
Top Contributor
105 reviews 105 reviews
47 hotel reviews
Reviews in 69 cities Reviews in 69 cities
89 helpful votes 89 helpful votes
“Best Surprise is No Surprise”
5 of 5 stars Reviewed December 30, 2012

Consistently good hotel stay at this Hampton Inn, like most others throughout the country, which is why we patronize them whenever we can. Location tucked away behind a busy mall is somewhat problematic given all of the mall traffic, but the mall also means there are many good restaurants nearby.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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218 reviews from our community

Traveler rating
    106
    57
    39
    10
    6
See reviews for
67
50
9
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
South Branch, Michigan
Top Contributor
112 reviews 112 reviews
19 hotel reviews
Reviews in 52 cities Reviews in 52 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed December 11, 2012

First of all it just doesn't come across as old as some of the reviews would indicate. It was clean, well kept up, we had a very comfortable bed, the duvet cover was fresh, everything in the room worked, the heater/airconditioner was very quiet, and the breakfast was plentiful.
What's not to like??

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evergreen, Colorado
Top Contributor
93 reviews 93 reviews
23 hotel reviews
Reviews in 36 cities Reviews in 36 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed November 16, 2012

Stayed this week for business and the hotel is nice and it is in an area that is close to shopping and restaurants. The breakfast was good. The room was clean but holy cow the bed was horrible. Everytime I moved the bed squeeked. It was high in the center so I felt like I was going to fall off. I averaged about 5 hours sleep all three night and it wasn't good sleep. I normally get a good solid 7 hours a night. If I have to return I will stay at the Springhill Suites next door.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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HamptonGRN, Manager at Hampton Inn Grand Rapids-North, responded to this review, November 21, 2012
Thank you so much for your feedback, and we’re glad you enjoyed your stay. I apologize for the bed being uncomfortable, we know how valuable having a good night sleep is and we’re sorry that wasn’t your experience. Thank you once again for your comments.
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Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 16, 2012 via mobile

We stayed here many times since our daughter started college at Grand Valley. It is reliable, quiet and clean but shows its age. We used our Hilton honors points to upgrade to a suite so it was a very pleasant stay. The breakfast is great if you can eat the waffles! The eggs leave a bit to be desired so unless we are in a hurry we usually eat elsewhere. That said the breakfast is the same in every Hampton Inn!

Stayed October 2012, traveled with family
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Farmington, Michigan
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 29, 2012

Had to be in town for a family funeral - just looking for a place to sleep. Have stayed at many Hampton Inns in the past, but not for many years. This one's definitely showing its age in a few places (especially the bathrooms), but has benefited from what look like recent renovations in the bedroom. The bed was comfortable, the room was generally clean (though the bathroom could use some more TLC), and we had a comfortable stay. Worried a bit about a noisy group down the hall, but the room was very well sound-insulated. Conveniently right off the freeway and close to a very large shopping area. A bit overpriced. Treated to an unexpectedly gorgeous view out our window in the morning!

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGRN, General Manager at Hampton Inn Grand Rapids-North, responded to this review, October 3, 2012
Thank you for staying with us but we regret the circumstances and are sorry for your loss. We are always working on improving our guest rooms. I’m glad you had a comfortable stay with a great view. Please let us know if you have additional comments or suggestions you would like to share. We are all about Satisfaction Guaranteed.
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Pontiac, Michigan
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 9, 2012 via mobile

We stayed in a King Study which had a king bed, desk and armoire, pull out full bed and two roll-around ottomans. The room had a really nice-sized bathroom with a tub and shower. The room was super spacious, was on the third floor and faced the back of the property overlooking a pond. Very nice. Two adults and a two year old, worked perfectly. The breakfast wasn't my thing, but my family enjoyed it. Didn't go to the pool. Plenty of stores and restaurants nearby. Great one-night stay.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Indianapolis, Indiana
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 6, 2012

We stopped here on our first leg of a trip up to Mackinac Island and arrived late at night. Check-in was a breeze and we found our room to be clean with nice new decor, flat screen TV and a super comfy bed. The location was good, and though it wasnt far off the highway, it seemed really quiet. It's also within walking distance of a shopping area. The only thing that was problematic for me was the lighting, but I'm finding that to be the norm in most newly-decorated hotels. While I support and encourage the "greening of America," and like the dimmer lighting from an ambiant standpoint, it makes it difficult for me to read or to apply makeup. However, for the betterment of the planet, I'm happy to just suck it up and "take one for the team."

We arrived late and checked out early, so didn't have the opportunity to check out any of the amenities other than the complimentary breakfast. I usually go pretty light for breakfast so really appreciated the cut-up mixed fruit (pineapple/melon/grapes) that was available and my husband said his hot breakfast was good. From the experience we had, we'd absolutely stay at this Hampton again.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Grand Rapids-North

Address: 500 Center Drive, Grand Rapids, MI 49544
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Grand Rapids
#9 Family Hotel in Grand Rapids
#12 Business Hotel in Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Grand Rapids-North 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Admire the view from our Hampton Inn Grand Rapids-North hotel, where our friendly, dedicated team help you make the most of your time in the area. Located near US 131 and 96 expressways, our hilltop hotel provides easy access to Griffins’ hockey games at Van Andel Arena, flower art displays at Frederick Meijer Gardens and beach sands at Lake Michigan’s shoreline. Attend a conference at Devos Convention Center or make a trip to the Gerald R. Ford Presidential Museum & Library. This four-story hotel is 20 miles front Kent County International Airport. Schedule your visit during ArtPrize or state track and volleyball competitions. ... more   less 
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Also Known As:
Hampton Inn Grand Rapids-North Hotel Grand Rapids
Grand Rapids Hampton Inn

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