I stayed at this hotel for business in September 2012. The location is very convenient for downtown attractions, and the hotel does a good job of serving business travelers. Standard rooms have a good set-up for workspace, and wireless Internet is provided in the room rate. Rooms also include a small sofa, which makes the room more comfortable. Check-in was efficient, and the rooms were clean. Breakfast is not included in the room rate although the property has a restaurant/cafe with a limited menu that is expensive for what you get. The bill was accurate, and check-out was quick. I would consider staying here again if I returned to downtown Grand Rapids, but I would explore other options too.

Our three day finance conference was held here and I thought everything went well. The room is very large and can accommodate a lot of people. (We had one large room and used 1/2 for meetings and 1/2 for meals.) The food was good but nothing outstanding and only they do not serve Diet Coke (argh)!

Parking was very easy in/out and local folks received tokens to use for parking. Excellent location if you are visiting during Grand Rapids Art Prize! The exhibits are within walking distance from the hotel.

We were attending a convention at the DeVos Center, so chose this hotel for its location. The room itself was clean and all the furnishings looked relatively new. As a Marriott rewards member, I was happy to see that requests for additional towels and other items had been provided. The beds were comfortable and we had no problems with anything in the room. The downside of Courtyards is that you have to pay for breakfast. However, we enjoyed our quick meal at the bistro in the morning. The only downside for a quick service option, opposite the restaurant, the service should be much faster. We had to keep going up to the counter to ask for our food items that were delivered separately.

I stayed 2 nights on business. I travel all the time and rarely have trouble sleeping but did here. Poor ventilation with the AC making lots of noise as it cycled on and off, very uncomfortable bed and walls were paper thin so you could hear all hallway activity. I would not stay here ever again and although the desk clerk was pleasant, I asked for a paper to be delivered in the am of my second night (there was none there my first night) and they said of course could have USA Today (only choice available) and then they did not deliver it. Only good thing I could say here is it was well located and reasonably clean.