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“A nice place to stay..” 4 of 5 stars
Review of Hawthorn Suites Grand Rapids

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Hawthorn Suites Grand Rapids
3.0 of 5 Hotel   |   2701 East Beltline Avenue SE, Grand Rapids, MI 49546   |  
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Ranked #31 of 52 Hotels in Grand Rapids
Cedar Lake, Indiana
1 review
“A nice place to stay..”
4 of 5 stars Reviewed October 19, 2013

I've been staying at the Hawthorn Suites in Grand Rapids, 5 days a week, for the last 3 months for an extended contract job in the area. I was looking for an extended stay type hotel with a full kitchen and am very happy I found this property.

Most of the reviews are right on the money. This is an older property. There are signs of the age of the place but they are making constant updates and repairs.

Most rooms have been updated to King size beds even though they advertise Queen size only. Queen beds remain in the accessible suites.

The rooms have always been clean and neat with some signs of wear every now and again. I've been in a different room every week, even a couple stays in the 2 bedroom, 2 floor suites, and the quality/repair of the rooms has been pretty much the same across all of them. Clean, but with signs of age. Any concerns have been addressed promptly and to my satisfaction. WiFi is better in some rooms than others but has been improving and I have yet to stay in a room where it's not been accessible.

The staff at the desk have always been fantastic to deal with. Very pleasant and professional and first rate. And to top it off they include breakfast and dinner 5 days a week with a menu posted on the fridge of your room. So if you're staying during the week you don't even need to cook if you don't want to.

About the only real negatives I can think to give is the access into and out of the hotel and parking. Access into and out is from a busy 4 lane highway with no stop sign or light. And to top it off you have a good deal of traffic coming into the only driveway to gain access to the coffee shop in the strip mall next to the hotel. But you can get in and out with a little patience. As for parking.. These are "Apartment" like suites. With several rooms per building and parking all around. While I've had to walk a bit a couple times I've not yet been without parking.

All said, I've stayed in a few of the other local hotels and this is my "go to" hotel and I've yet to be disappointed by my stays there. This isn't a $500 per night Grand Resort and you shouldn't expect to compare it to such places. But if you're looking for a reasonable, clean hotel that is close to everything I'd recommend them without hesitation.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooke F, General Manager at Hawthorn Suites Grand Rapids, responded to this review, November 5, 2013
Thank you so much for the wonderful posting! We're so glad you enjoy your stays with us and know that The Hawthorn Suites by Wyndham value you as a loyal guest. We look forward to hosting you during future stays.

Jessica E.
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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256 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Arabic first
  • English first
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English first
Indianapolis
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 12, 2013

This hotel has a very dated feel. The outside areas are showing some decay. The rooms are clean, but very dull. We had 2 rooms and in one of the 2 rooms the refrigerator was very noisy. The breakfast area is very tightly packed with tables, though the breakfast choices are OK. Also, the check-in procedure took very long.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites Grand Rapids

Address: 2701 East Beltline Avenue SE, Grand Rapids, MI 49546
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 52 Hotels in Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites Grand Rapids 3*
Reservation Options:
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Also Known As:
Gatehouse Suites Grand Rapids East Hotel Grand Rapids
Residence Inn Grand Rapids
Grand Rapids Residence Inn

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