I have stayed at this complex many times, starting about 15 years ago when it was the Residence Inn, then the Gateway Suites, and now Hawthorne. The facility is undergoing badly needed repairs as it has been allowed to deteriorate, both internally and externally. The free breakfast is still quite good and its location is good for my needs when I travel there each June. I was VERY disappointed in the weak WIFI signal. I had to leave my room and go to the front office to use my iPad. That was not the case last year or previous year since WIFI was first made available. Hopefully they will have corrected these deficiencies before I visit Michigan again next year.
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- Also Known As:
- Gatehouse Suites Grand Rapids East Hotel Grand Rapids
- Residence Inn Grand Rapids
- Grand Rapids Residence Inn