I was conflicted with whether I should give this hotel an "average" or "very good" rating. I don't want to be unreasonable, so I went with the "very good," but I'd like to elaborate...First, let me say that the rooms are nice (slightly awkward setup with the sink outside of the bathroom in a conjested area), and the hotel is in a really good location. However, I was a little disappointed at the lack of incentives for IHG Rewards members. Usually there is free breakfast for Platinum members or a similarly appealing reward, and all they offered was free coffee...which doesn't really make sense because there is a coffee maker in every room. So yeah...I ended up staying at another hotel for my other three weeks of business. Overall, nice hotel in nice location, but I'm kind of the Customer Service Police, and they left much to be desired...
- Official Description (provided by the hotel):
- This 175 room full-service Holiday Inn, officially relaunched in December 2009. All guest rooms have 32" HDTVs, easy chair, large work desk. Rates include complimentary on site parking and wireless internet access. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
- Days Inn Grand Rapids
- Grand Rapids Days Inn