Spend one night over Labor Day weekend while visiting Grand Rapids. Had two rooms on the 19th floor for my family. The kids enjoyed the pool. Work outs were easy to do in the well equipped and spacious gym. Concierge Lounge is open 24 hr with multiple food/snacks daily. Check-in was a breeze. The rooms were well appointed but smaller than average. Both rooms had Mini-Refrigerators. Bathrooms were tastefully decorated and functional. Room service was average and on par with most other hotels in costs. However, I must add that the $8 soup was way over-priced for what we got. Chicken noodle and a variation of Italian Wedding soup tasted "ok" but they literally gave you 6 tablespoonful of soup. Wi-fi coverage was decent and free. Hotel parking was $16/night. The Gerald Ford Presidential Library is literally across the street. Downtown Grand Rapids offers plenty of restaurant choices and activities within walking distance to this hotel. Looking forward to our next stay here.