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“Nice place to stay convenient to downtown” 5 of 5 stars
Review of Hampton Inn & Suites Grand Rapids Airport / 28th St

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Hampton Inn & Suites Grand Rapids Airport / 28th St
2.5 of 5 Hotel   |   5200 28th St SE, Grand Rapids, MI 49512   |  
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Ranked #7 of 52 hotels in Grand Rapids
Mansfield, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Nice place to stay convenient to downtown”
5 of 5 stars Reviewed July 10, 2013 via mobile

The location was nice due to the ease of the convenience of some of the museum and the downtown area. Would stay here again. They had a very nice restaurant for easy dinning in the morning. It also had a very nice museum right across the street and close to a tribute to native Americans.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahG884, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, July 23, 2013
Thank you for taking the time out to let us know about your experience at our facility. We are so pleased to hear you enjoyed your stay with us! We do apologize about the difficulty on finding our location. Hope to see you again soon! We love having you here!!
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187 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Madison, Wisconsin
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 8, 2013

Everyone was so helpful and hospitable.

Tammy was great - she did such a good job keeping up with the big breakfast crowd Saturday morning, but still took time to make sure we were enjoying our stay.

It was a little hard to find, but the directions on their website were helpful.

Love that they wash the duvet!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahG884, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, July 10, 2013
Thank you for your feedback! We re happy to hear you enjoyed your stay. We love that Tammy was able to make your stay enjoyable as well. Hope to see you next time your in town!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farmington Hills, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 1, 2013

Excellent hotel. Spent 2 nights during the Meijer State Games of Michigan. Very comfortable bed. Temperature controlled by thermostat instead of window unit. Nice flat screen TV with HBO. No refrigerator unfortunately. No cookies at front desk unlike most other Hamptions.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahG884, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, July 10, 2013
We are pleased to hear you enjoyed stay with us! We do have rooms that have refrigerators in some of our suite rooms, hopefully if you come back in town and stay with us we can book you into one of our suites. Hope to see you soon!!
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Trenton, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 20, 2013

All I can say is try it out for yourself... The BEST Hotel staff in the world works at this location... You will come in contact with a Customer Service Team that will "Knock Your Socks Off"... You will be "WOWed" You will start comparing every other hotel experience to this one... You will want to write a comment to share how you felt about your stay...

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahG884, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, June 30, 2013
We greatly appreciate the positive response and that you were overly satisfied with our staff! We love all the positive feedback and are so happy to hear you enjoyed your stay with us. Hope to see you again!!
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West Chicago, United States
1 review
4 of 5 stars Reviewed June 17, 2013

Very clean. Good service. Close to airport and stores. It is nearly a half mile off the road it says it is on. Should really have a different address of Hotel Road. You have to go by several stores and then curver around before you can even see the hotel.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahG884, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, June 30, 2013
We apologize about your difficulties on finding our location. We appreciate the feedback. I do wanna ensure you we are working on getting proper signage, so we are easier to find. Hope to see you the next time your in town!
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Rockford, United States
1 review
5 of 5 stars Reviewed June 14, 2013

Yes it is several blocks off the main roads but my GPS took me to the front door and the natural setting is great. With the 28th Street major local construction project going on at this time, avoid entering from that direction if at all possible or allow for extra travel time.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
esteinmetz, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, November 7, 2013
Thank you for the review, our staff wants every guest stay to be as enjoyable as possible and I am happy to hear this was your experience. We look forward to seeing you on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 14, 2013 via mobile

Stayed here for a couple of night while traveling for business. Location is convenient to highway, although current construction on 28th Street makes it a bit challenging. Hotel is WAY off of the road, buried behind a shopping center and you have to navigate thought the shipping center's parking lot to find it...could use better signage.
The front desk staff was very friendly when I checked in. The room was very spacious and had a good place to work. The bathroom facilities were basic, but they served the purpose. Breakfast was the typical buffet...nothing special, but there was enough to choose from. Gym was better than I expected: clean, good free weights, a few cardio machines.
Overall, this facility met all of my needs for a short business stay.

Stayed June 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahG884, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, June 30, 2013
Thank you for your feedback. We apologize about the difficulties finding us. We are happy to hear you enjoyed your stay. Hopefully you'll come back and stay with us and next time we can WOW you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Grand Rapids Airport / 28th St

Address: 5200 28th St SE, Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Grand Rapids
#7 Family Hotel in Grand Rapids
#14 Business Hotel in Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Grand Rapids Airport / 28th St 2.5*
Official Description (provided by the hotel):
We take the stress out of flying here at the Hampton Inn & Suites?? hotel in Grand Rapids-Airport/28th Street, MI. Just one-half mile from the Gerald R. Ford International Airport, it takes a mere five minutes to get to the terminal from our hotel. Grand Rapids itself lies just minutes away and offers a huge array of amenities and activities to please any business traveler or family on vacation. Within just a few miles of our hotel in Grand Rapids you'll find golf, bowling, shopping, an ice arena, horseback riding and many of the city's best-known businesses. ... more   less 
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Also Known As:
Hampton Inn And Suites Grand Rapids Airport / 28th St
Hampton Inn & Suites Grand Rapids Airport / 28th St Hotel Grand Rapids
Hampton Inn Grand Rapids
Grand Rapids Hampton Inn

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