We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Business in Grand Rapids” 5 of 5 stars
Review of Hampton Inn & Suites Grand Rapids Airport / 28th St

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hampton Inn & Suites Grand Rapids Airport / 28th St to your Saves list
Hampton Inn & Suites Grand Rapids Airport / 28th St
2.5 of 5 Hotel   |   5200 28th St SE, Grand Rapids, MI 49512   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Last Minute Deals!
Ranked #11 of 48 Hotels in Grand Rapids
Certificate of Excellence 2014
SPRINGFIELD
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Business in Grand Rapids”
5 of 5 stars Reviewed May 20, 2013

This Hampton was in a good location for my trip, close to airport and close to the business I was visiting for the week. The construction on 28th street made that access difficult, but the "back way" to 33rd was actually a better option for my business. Clean room, good work area, free wifi, decent breakfast. Overall a good week.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahG884, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, May 22, 2013
Thank you for your response, and for staying with us. We are happy to hear you were able to take use of our "back way" and that we were close to where you were going. We hope next time your in town for business you will come see us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

247 reviews from our community

Traveler rating
    137
    79
    19
    10
    2
See reviews for
88
49
15
75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Fraser, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 20, 2013

My wife and I were visiting family in GR for the weekend and wanted a hotel that didn't break the bank and also was CLEAN, did I say CLEAN?

All the hotel in or around the GR area are A. Too much money $150 and above or B. They are nice and DIRTY.... SICK!

I found this Hampton Inn on Tripadvisor and read sooo many great reviews on how clean it was and how close it was to shops, so I took the chance and bought I never spent a night in any Hampton's before but now I will if they are like this!

PROS
1. Great front desk help and very nice walked in and they greeted us with a smile with an attitude free zone :)
2. Hotel is not huge only 3 floors which means if something did go wrong there won’t be a long wait for maintenance to come around and fix the issue.
3. We got the King Suite if you’re a AAA member you will be able to get it at a lower cost.
4. The room is BIG for the price!
5. Clean and I mean clean smelt fresh didn't see no stains/chip paint/hairs/chip tiles nothing I was really really surprised!
6. Came in late from visiting the family and there was someone to great us at the front lobby
7. The breakfast was great nice and warm food and plenty of it I felt like we were in a restaurant couldn't be happier.
8. We had a great view of a small lake/river area with a great amount of wild life all different kinds of birds.

CONS
1. Parking not to bad my wife at the time is pregnant so having her walk a distance longer then she should wasn't fun.
2. Our room was all the way at the back of the hotel so the walk was long but for non-pregnant people shouldn't be a issue, there were also stairs at the back.
3. Only one elevator in the hotel

WIth the small cons and the large pros this hotel is def on our list next time we come out to GR. Great hotel at a great price can't go wrong!!

Thank you for keeping a nice clean room there are not a lot of companies that will do this and I really appreciate

Thank you!

Room Tip: AAA members will receive a discount on all rooms
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahG884, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, May 29, 2013
Thank you so much for all of your positive responses. We are extremely pleased to hear you enjoyed your stay with us, and hope you will return soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
farmington hills, United States
1 review
4 of 5 stars Reviewed May 14, 2013

kept me awake all night. The location and breakfast were great, the room was clean, but the light for the fire alarm was bright and blinking all night long. The staff was friendly and helpful, but couldn't resolve the problem. No sorry or nothing.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahG884, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, May 22, 2013
Thank you for sharing your concern with us about the blinking lights. We are aware it could sometimes be a distraction, but they are meant to flash to indicate it is working. We do apologize it bothered you. We do thank you for coming to stay with us and hope you will come see us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Top Contributor
55 reviews 55 reviews
39 hotel reviews
Reviews in 41 cities Reviews in 41 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed May 12, 2013

Stayed for a girls' weekend in April. We got a room with 2 double beds and were very comfortable. I love that Hampton Inn washes all bedding- no gross unwashed bedspreads from the prior occupant. The beds were a little too soft for our tastes- you kind of sink in to the pillow top. Bathroom was a nice size and water pressure was good, plus we had plenty of towels.

Pool and gym were nice and clean. Lobby was very comfortable- we had long breakfasts there. And breakfast selection is pretty good.

There is construction on 28th Street so traffic moves slowly but you can get in and out OK. I had read other reviews noting the signs are a bit hard to read and to look for the Target sign.

There was a small fire in the middle of the night so we all had to evacuate. Evacuation went well and the hotel staff managed the incident very well.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahG884, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, May 22, 2013
Thank you for your comments. We appreciate you staying with us and hope you come and see us again, if in town!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
317 reviews 317 reviews
55 hotel reviews
Reviews in 76 cities Reviews in 76 cities
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed May 7, 2013

Friendly and helpful staff. The hotel is very comfortable with great beds and nice rooms. They are in the process of remodeling which is great too! The remodeled gym is nice but they also give the option for an off site gym for free. It is awesome when you are traveling!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahG884, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, May 22, 2013
Thank you for the comments and coming to stay in our facility! We are happy to hear you made use of our newly remolded gym. Hopefully you'll come see us again and our lobby will be finished being remodeled too!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belleville, United States
1 review
4 of 5 stars Reviewed May 7, 2013

The Hotel was nice and clean. The only problem is the location. It was so difficult to find the hotel even with the latest GPS maps. There is no sign on the highway and luckily another family informed us that it was located behind a Target store.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
esteinmetz, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, November 7, 2013
Were glad that you enjoyed your stay and found the hotel to be clean. Thank you for taking the time to review us, we appreciate your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 30, 2013

Great staff, very comfortable and clean! Beautiful rooms. I would stay here again. Loved the park and ride option for the airport. Nice breakfast to go and loved the shuttle service to and from the Grand Rapids Airport. I'll recommend this hotel to all my friends.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahG884, Front Office Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, May 6, 2013
We are so happy to hear your stay was pleasurable. We'r happy you were able to take advantage of our shuttle to and from the airport. Cleanliness is a big priority at our facility, and we are happy to hear everything went well. Can't wait to see you again!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hampton Inn & Suites Grand Rapids Airport / 28th St? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Grand Rapids Airport / 28th St

Address: 5200 28th St SE, Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Free Breakfast Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Grand Rapids
#7 Family Hotel in Grand Rapids
#9 Business Hotel in Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Grand Rapids Airport / 28th St 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
We take the stress out of flying here at the Hampton Inn & Suites?? hotel in Grand Rapids-Airport/28th Street, MI. Just one-half mile from the Gerald R. Ford International Airport, it takes a mere five minutes to get to the terminal from our hotel. Grand Rapids itself lies just minutes away and offers a huge array of amenities and activities to please any business traveler or family on vacation. Within just a few miles of our hotel in Grand Rapids you'll find golf, bowling, shopping, an ice arena, horseback riding and many of the city's best-known businesses. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Orbitz, Cheap Tickets, TripOnline SA, Hilton Hotels, Agoda and Hotels.com so you can book your Hampton Inn & Suites Grand Rapids Airport / 28th St reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Grand Rapids Airport / 28th St
Hampton Inn & Suites Grand Rapids Airport / 28th St Hotel Grand Rapids
Hampton Inn Grand Rapids
Grand Rapids Hampton Inn

Owners: What's your side of the story?

If you own or manage Hampton Inn & Suites Grand Rapids Airport / 28th St, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.