My partner and I stayed here overnight while on a road trip. We had never stayed at a Country Inn before and didn't know what to expect. The hotel is located out of town near the I-94 but only about 10 minutes from downtown. The hotel has some character and a comfortable homely feel. The staff are friendly and helpful. The standard is similar to some of the Best Westerns we have stayed at but smarter, cleaner and fresher. The décor would appeal more to the older generation but the rooms and clean and comfortable with a good size bathroom, fridge and microwave. There is a restaurant on site for breakfast and internet in the lobby. Breakfast is a bit basic; I would prefer not to have microwaveable food. Nothing to complain about here though and we would try other Country Inns.

I was in Grand Rapids with 2 employees for a convention downtown at the Devos Center, and realized very quickly that staying right downtown was not going to be a budget friendly option for my company. The Country Inn and Suites rated well, and was the right price.
Check-in was quick and easy, and within a few minutes I was in my room getting unpacked. The room was standard King, but was very spacious with a nice desk and a pull-out couch. Everything was well thought out and incredibly clean. All of the staff I came into contact with were very friendly as well.
The breakfast room was huge, which is nice as they are often undersized for the hotel they are in. It was a very good variety for breakfast, but as a person who tries to avoid carbs, I was basically limited to the egg patties, which were ok. Sausage or Bacon at breakfast would have turned this into a 5 circle review.
This hotel also has a very nicely done display in the lower level (on the way to the pool/arcade/workout room) in honor of our military. Nicely done.
Country Inn & Suites are becoming one of my favorite, go to brands after my last couple of stays.

We live in Iowa and our daughter goes to school in Grand Rapids MI and we have been trying out the local hotels to fine "our" hotel. We found that in Country Inn and Suites!! The king size bed was SOOO comfy, the breakfast was amazing (so many choices) and the amenities were abundant. Can't wait to come back!!

Friendly staff both at the front desk and in the dining room. Cleaning ladies all greet you and are interested in your stay. An upgrade from the standard hotel room is offered at a modest fee. Found that to be well worth the money, especially to have a sitting room. The breakfast was hit and miss. Not a fan of microwaved sunny side up eggs. Dining room is closed at 9:30 so if you need that extra cup of coffee mid morning, its not available. There are no places for breakfast within walking distance of the hotel. So you are trapped if you are without a car.