Upon arriving at the hotel, the location is deceiving. It is a brand new hotel right off the highway near a few older, not as well maintained lodges. The staff was friendly and knowledgable upon our arrival. When we seen a large "last single night out" party leaving, my husband asked the staff if we were on the same floor. They assured us that they put the party on the first floor, families on the second, and older folks without kids on the fourth floor. I thought that was a very thoughtful gesture. Our room was clean, well maintained, and welcoming--the same standard we have found with most other Best Western locations that we have stayed at. After finding that our bathroom had a plumbing problem, the staff promptly had us switch rooms, which was nice-instead of expecting a family with 2 young kids to wait to see if they could resolve the problem, we just moved 2 doors down. We stayed 2 nights and our room ended up being the last room across from the stairwell. Knowing that the second floor was full of families, I felt comfortable with my 16 month old being fussy at bed time, where normally I stress myself out with trying to keep him quiet. In the middle of the first night there was a loud group running down the stairs and being loud in the hall right outside the door. Other than that, we did not hear a peep from anyone or anything. The breakfast was good, considering it was free- a lot to choose from including the typical continental breakfast items, as well as a few hot items every morning. Everything stayed well stocked and there was plenty of seating. The pool was clean and wasn't too cold. It was great for children because it only went to 5 feet. All in all, we had a nice visit--a good place to stay with the kids when traveling on a budget!
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- Also Known As:
- Country Inn Grand Rapids
- Grand Rapids Country Inn