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“Excellence” 5 of 5 stars
Review of Wyndham Garden Grand Rapids Airport

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Wyndham Garden Grand Rapids Airport
3.0 of 5 Hotel   |   4495 28th Street SE, Grand Rapids, MI 49512 (Formerly Hotel Royale of Grand Rapids)   |  
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Ranked #26 of 48 Hotels in Grand Rapids
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132 reviews from our community

Traveler rating
    49
    36
    25
    9
    13
See reviews for
50
31
7
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Valparaiso, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 18, 2014

I was grateful that they took us in after hotel lost our confirmed reservation. But the bathroom wasn't all that clean.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed April 16, 2014

I reserved rooms for my family for an upcoming weekend. When I stopped to check the reservations was told the hotel had us staying different days than what I had reserved. I stopped again a couple days later. When I presented my printed email confirmations showing the correct dates., I was again told by the desk clerk the rooms were booked for earlier days than my family was actually coming. I commented on the Wyndham corporate site and was contacted by both them and the general manager of the hotel. Both told me there were rooms available, but neither one of them offered any type of concession to stay at the property. Needless to say, I have my family staying at a different hotel nearby. I can't trust the Wyndham Garden.

Room Tip: Not the Wyndham Garden in Grand Rapids
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Stayed April 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Grand Rapids Airport

Address: 4495 28th Street SE, Grand Rapids, MI 49512 (Formerly Hotel Royale of Grand Rapids)
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 48 Hotels in Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Garden Grand Rapids Airport 3*
Number of rooms: 126
Official Description (provided by the hotel):
Wyndham Garden Grand Rapids Airport just completed a 100% renovation of the entire property, November 2013. These major renovations included but were not limited to: addition of the Garden Bar & Grille, new fitness center, business center, lobby, pool area, meeting space, new carpet and wallpaper throughout property and of course all guest rooms are complete with new flat screen TV, micro/fridge, new bedding, furniture, lighting, and more. We are conveniently located 2 miles from Gerald R Ford Airport and just minutes from Downtown Grand Rapids. Tons of shopping and entertainment options as well. ... more   less 
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