We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Big rooms, great breakfast” 4 of 5 stars
Review of Comfort Suites South

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Comfort Suites South to your Saves list
Comfort Suites South
2.5 of 5 Hotel   |   7644 Caterpillar Court, Grand Rapids, MI 49548   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #9 of 52 Hotels in Grand Rapids
West Bend, Wisconsin
Top Contributor
86 reviews 86 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
37 helpful votes 37 helpful votes
“Big rooms, great breakfast”
4 of 5 stars Reviewed August 5, 2013

Our family booked two rooms on a Friday night and were pleased with the size and quality of the rooms. Large bathrooms with lots of counter space and an excellent shower. The breakfast was wonderful, but they had run out of sausage gravy. The Internet connection is a bit iffy. On some of our devices the login screen did not come up so we couldn't connect. Location is convenient, right off 131.

Stayed August 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

58 reviews from our community

Traveler rating
    31
    16
    7
    2
    2
See reviews for
23
7
2
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Springfield, Illinois
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 15, 2013 via mobile

This is a good Comfort Suites with the better beds and linens. My room was clean and comfortable. When I find myself back in the Grand Rapids area I will stay here again. The nearest restaurant is a short drive away.

Stayed July 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spiceland , Indiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 10, 2013

Found fruit loops in pull out couch, a toy left on the floor, made us wonder how well the room was cleaned. Front desk didn't seem surprised at the lack of cleanliness when we complained. She did offer to have someone clean up the cereal.
Sheets had holes and were thread bare. Bed was extremely firm, or rock hard, according to my husband.
Wouldn't stay here again.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete F, General Manager at Comfort Suites South, responded to this review, July 12, 2013
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites South.

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the cleanliness of your room on your recent visit. I have shared your feedback with my Housekeeping Department to ensure we handle these types of situations differently in the future.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Grand Rapids.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 6, 2013 via mobile

Our room was large and clean. We appreciated the microwave and refrigerator in be room. The beds were comfortable but the a/c unit turned off and on constantly. Something seemed to be wrong with it. And although our room wasn't warm, it never got really cool the way we like it. The breakfast was an average assortment of ht and cold items. The cost f this hotel made the minor inconveniences not a big deal. I would come back for a night or two.

Stayed July 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete F, General Manager at Comfort Suites South, responded to this review, July 12, 2013
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites South.

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the air conditioning system in your room on your recent visit. I have shared your feedback with my Maintenance Department to ensure we handle these types of situations differently in the future.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Grand Rapids.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Renton, Washington
Top Contributor
142 reviews 142 reviews
49 hotel reviews
Reviews in 76 cities Reviews in 76 cities
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed June 13, 2013

Thi is a very nice, clean, well-managed motel and we would be happy to return. We were here for the International Trumpet Guild conference, but just for one night to see one concert and it was a great place to stay. In the south end so we could leave quickly in the morning to head back south, it was still only a 10-15 minute drive downtown.
Excellent staff-all we met were very helpful and friendly. Good full breakfast.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete F, General Manager at Comfort Suites South, responded to this review, June 20, 2013
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Pete Fedorchuk
General Manager
Comfort Suites Grand Rapids South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kalaheo, Hawaii
1 review
5 of 5 stars Reviewed June 2, 2013

My wife and I had to fly to Michigan recently for a family funeral and the closest city was Grand Rapids. We had previously stayed in the Best Western and my wife wanted to lodge there again but a huge volleyball tournament was in town this time and thwarted that plan. We did a search and the Comfort Suites South was available and also the closest to our family. After checking in and getting settled we felt the facilities at this hotel were superior to our previous lodging and the comfortable sleep we got made it even better. Everyone was very pleasant and helpful. Next trip we will check for this hotel first.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete F, General Manager at Comfort Suites South, responded to this review, July 12, 2013
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

We appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
1 review
5 of 5 stars Reviewed May 16, 2013

I have stayed at this property many times in the past and my experiences have been OK, nothing to get excited about. Recently I discovered that the property is now under new management and I can see a drastic change at the hotel.

The level of service and attitude of the staff has noticeably changed.

Recently I have traveled to Grand Rapids more often for business and the entire staff is noticably more friendly and make me feel welcomed and the rooms are always clean and comfortable.

I would recommend this property! 

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Comfort Suites South? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites South

Address: 7644 Caterpillar Court, Grand Rapids, MI 49548
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Grand Rapids
#13 Family Hotel in Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites South 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
The Comfort Suites® South is conveniently located just 10 miles south of downtown Grand Rapids on Highway 131. This Grand Rapids hotel is close to area attractions like the Van Andel Arena, Craig's Cruisers Family Fun Center, the John Ball Zoo, the Gerald R. Ford Museum, the DeVos Place Convention Center and Grand Valley State University. Your Morning Breakfast is full of hot and delicious options making breakfast at Comfort Suites South the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. Pets are welcome for an additional fee. Whether traveling for business or pleasure, the Comfort Suites South is a great place to stay when visiting the Grand Rapids area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Expedia, Priceline, Hotels.com, Choice Hotels, Odigeo and Tingo so you can book your Comfort Suites South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Grand Rapids
Grand Rapids Comfort Suites

Owners: What's your side of the story?

If you own or manage Comfort Suites South, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

;