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All 51 Grand Rapids hotels

SpringHill Suites Grand Rapids North: Traveler Reviews

3.0 of 5
450 Center Drive, Grand Rapids, MI 49544
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Ranked #14 of 51 hotels in Grand Rapids
Most recent review
4 of 5 stars Reviewed August 10, 2012
frye45 Saint Paul, Minnesota
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59 reviews from our community

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Saint Paul, Minnesota
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Clean updated hotel”
4 of 5 stars Reviewed August 10, 2012 via mobile

The hotel is updated compare to other springhill suites. It almost feels like you just walked into Ikea with the decor. The room itself was spacious and relatively quiet. I was here for business and would recommend this hotel for family travel.
Pros: Safe, clean, close to shopping and some restaurants.
Cons: Not much around for a nightlife, you would have to drive to find something.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask frye45 about SpringHill Suites Grand Rapids North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review
August 14, 2012
Dear Frye45,

Thank you for taking the time to write a review of your most recent stay. I was personally excited to read that you were traveling...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
“Another Excellent Stay at a Springhill Suites”
5 of 5 stars Reviewed August 9, 2012

When I travel, I try to stay at the Springhill Suites brand as I have never found a bad one. The rooms in this property are even bigger than most Springhills. We were traveling with 4 young kids and we had plenty of room in the 2 Queen Bed room with Sofa Bed. The nice part of this Sofa Bed is that even after it is pulled out (it's a double size) there is still an area of the sofa that can be used for sitting. Pool and Whirlpool were well maintained. Breakfast was what you would expect though they had two different batters for the waffle makers which was nice. Both regular and a cinnamon batter, making for some happy kids. Wireless Internet Access worked great. Great conveniently located property that I would definitely stay at again if I am in the area.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tvlagntwkids about SpringHill Suites Grand Rapids North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review
August 14, 2012
Dear Tvlagntwkids,
Thank you for such a glowing review of your most recent stay. We are delighted to hear that your family enjoyed the spacious rooms and our clean whirlpool and heated indoor pool.
The flavored waffle batter is a new item this year for our breakfast and we are always looking for ways to improve the guest breakfast experience. We appreciate and value all our guest feedback and input and will take into consideration your comments regarding the cinnamon flavor in particular into consideration when ordering in the future.
It was a pleasure serving you and your family this summer and we look forward to making your next stay in Grand Rapids another Excellent Stay!
Thank You,
Rachel Crowther, CHA
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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great location”
4 of 5 stars Reviewed July 21, 2012

The hotel is located near the intersection of two major highways. It was also very convenient to get to downtown Grand Rapids. The hotel staff was extremely friendly and helpful. My only issue was the air conditioner in my room was very loud when it would first turned on. Otherwise it is a very dependable Marriott property.

Stayed July 2012, traveled on business
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Ask Mark K about SpringHill Suites Grand Rapids North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review
July 25, 2012
Mr. Mark K.
On behalf of the staff of the Springhill Suites I would like to thank you for your review of your recent stay at our hotel. I apologize if the air conditioner was at all an inconvenience but delighted to hear the staff was helpful and that overall our property was dependable.
Thank you again and we look forward to serving you on your next visit to Grand Rapids.

Rachel Crowther, CHA
General Manager
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Los Angeles, California
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
“Nice”
4 of 5 stars Reviewed July 19, 2012

Very much worth the stay. New, nice people. Clean rooms. They could benefit from higher quality towels but for one night this was fine.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Richard P about SpringHill Suites Grand Rapids North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review
July 25, 2012
Valued Traveler,
Thank you for taking the time to comment on your recent stay at the Springhill Suites. We take great pride in providing excellent service and clean accommodations and we were thrilled to hear you found our hotel to have both. I have shared your comments regarding the quality of the towels with the staff and we will be discussing opportunities for success in this area for the days to come.
Again, thank you on behalf of the staff we greatly appreciate your kind words.

Rachel Crowther, CHA
General Manager
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Crofton, Maryland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Very nice!”
4 of 5 stars Reviewed July 15, 2012

Great time with my family! It was conveniently located for traveling between Grand Rapids - Grand Haven - Silver Lake - Baptist Lake. Clean rooms and Great service. The most notable thing is their capabilities to make excellent recommendations for food and attractions in the area. Their two best recommendations were the Meijer Gardens and Amore Trattoria! Great service all around.

Room Tip: Get an odd number room on back of building.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Kahuludwig about SpringHill Suites Grand Rapids North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at SpringHill Suites Grand Rapids North, responded to this review
July 16, 2012
Dear Valued Guest!
Thank you for taking the time to write such a glowing review of our service and our restaurant recommendations. We were delighted to hear you and your family enjoyed Fred Meijer Gardens and Amore! Our front desk staff consistently recommends Amore for its farm to table menu and local flavor. They are hands done one of the best restaurants in Grand Rapids and only a few miles from the hotel!
Thank you again and we look forward to serving you on your next visit to Grand Rapids.
Kindest Regards,
Rachel Crowther, CHA
General Manager
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Additional Information about SpringHill Suites Grand Rapids North

Also Known As:
Springhill Suites Grand Rapids North Hotel
Springhill Suites Grand Rapids North Hotel Grand Rapids
Springhill Suites Grand Rapids
Address: 450 Center Drive, Grand Rapids, MI 49544
Phone Number:
Region: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotels in Grand Rapids
#13 Business Hotels in Grand Rapids
Price Range: $$
Hotel Class:3 star (3*)
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