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“Find somewhere else..” 2 of 5 stars
Review of Ramada Plaza Grand Rapids

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Ramada Plaza Grand Rapids
3.0 of 5 Hotel   |   3333 28th Street Southeast, Across from Woodland Mall, Grand Rapids, MI 49512   |  
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Ranked #35 of 48 Hotels in Grand Rapids
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884 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
GRANT
1 review
4 of 5 stars Reviewed December 20, 2012

The staff is always extremely helpful. The hotel is clean (although we have had an issue only two times out of the tons of times we have stayed). For some reason Housekeeping likes to clean REALLY early. The first time they were vacuuming outside of our room around 8am, then this last time housekeeping knocked and entered our room at 830am when our entire family was still sleeping. Other than these two things, we have had no other problems with the hotel or staff. The pool and hot tub are exceptional, and our young kids love the shallow part of the pool as well as the three story slide. Old Chicago is the restaurant/bar that is attached to the hotel and is a MUST when we stay there! SO good! We enjoy purchasing the family suite with bunk beds or just the plain two double bed room. We are never disappointed in our stay. (Another plus to this hotel is that the Starbucks drive thru is RIGHT outside the pool area so we can quick walk outside and grab some coffee when we need it first thing while enjoying the hot tub!!) Like I said, this is our favorite hotel and a great value! :)

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed December 11, 2012

how the rooms look on computer arent how they look foreal. the pool was small..when that should have been included...we had to pay for breakfast should have been free with cost of room....service suck

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review, December 21, 2012
Dear Traveler,
Thank you for the gift of feedback. My apologies for not meeting your expectations. The photos are actual photos of the hotel. We offer a breakfast option included in the rate which helps keep our rates lower. We do inlcude breakfast to our Corp clients during the week as well. Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Grand Rapids

Address: 3333 28th Street Southeast, Across from Woodland Mall, Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #35 of 48 Hotels in Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Grand Rapids 3*
Number of rooms: 195
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Also Known As:
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Grand Rapids
Grand Rapids Ramada

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