The staff is always extremely helpful. The hotel is clean (although we have had an issue only two times out of the tons of times we have stayed). For some reason Housekeeping likes to clean REALLY early. The first time they were vacuuming outside of our room around 8am, then this last time housekeeping knocked and entered our room at 830am when our entire family was still sleeping. Other than these two things, we have had no other problems with the hotel or staff. The pool and hot tub are exceptional, and our young kids love the shallow part of the pool as well as the three story slide. Old Chicago is the restaurant/bar that is attached to the hotel and is a MUST when we stay there! SO good! We enjoy purchasing the family suite with bunk beds or just the plain two double bed room. We are never disappointed in our stay. (Another plus to this hotel is that the Starbucks drive thru is RIGHT outside the pool area so we can quick walk outside and grab some coffee when we need it first thing while enjoying the hot tub!!) Like I said, this is our favorite hotel and a great value! :)
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- Also Known As:
- Ramada Plaza Grand Rapids Hotel Grand Rapids
- Ramada Grand Rapids
- Grand Rapids Ramada